{"id":1704,"date":"2024-09-13T11:39:24","date_gmt":"2024-09-13T14:39:24","guid":{"rendered":"https:\/\/portal.pi.gov.br\/adh\/?p=1704"},"modified":"2024-09-13T12:08:34","modified_gmt":"2024-09-13T15:08:34","slug":"ouvidoria-da-adh-registra-aumento-expressivo-nos-atendimentos","status":"publish","type":"post","link":"https:\/\/portal.pi.gov.br\/adh\/2024\/09\/13\/ouvidoria-da-adh-registra-aumento-expressivo-nos-atendimentos\/","title":{"rendered":"Ouvidoria da ADH registra aumento expressivo nos atendimentos"},"content":{"rendered":"\n<div class=\"wp-block-stackable-subtitle stk-block-subtitle stk-block stk-3795db2\" data-block-id=\"3795db2\"><style>.stk-3795db2{margin-bottom:0px !important}<\/style><p class=\"stk-block-subtitle__text stk-subtitle\"><em>Somente este ano, 1.221<\/em> <em>manifesta\u00e7\u00f5es foram registradas pelos canais de atendimento. Em 2023 foram contabilizadas apenas 240.<\/em><\/p><\/div>\n\n\n\n<p>A Ouvidoria Setorial da Ag\u00eancia de Desenvolvimento Habitacional do Piau\u00ed (ADH-PI) alcan\u00e7ou um marco expressivo ao registrar, somente este ano, 1.221 manifesta\u00e7\u00f5es em seus canais de atendimento. Esse n\u00famero representa um aumento significativo em rela\u00e7\u00e3o ao ano de 2023, quando foram contabilizadas apenas 240. Essa diferen\u00e7a tem sido o reflexo das pol\u00edticas p\u00fablicas implementadas para incentivar o uso da Ouvidoria como um canal de proximidade e di\u00e1logo entre a popula\u00e7\u00e3o e a institui\u00e7\u00e3o.<\/p>\n\n\n\n<p>As manifesta\u00e7\u00f5es recebidas abordam uma variedade de temas, incluindo informa\u00e7\u00f5es sobre emiss\u00e3o de certid\u00f5es, transfer\u00eancia de casas, documenta\u00e7\u00e3o de im\u00f3veis, libera\u00e7\u00e3o de recursos, regulariza\u00e7\u00e3o fundi\u00e1ria, registro de im\u00f3veis, e outros servi\u00e7os como aqueles oferecidos pelas assistentes sociais e projetos sociais, com destaque para o programa Minha Casa, Minha Vida.<\/p>\n\n\n\n<p>Eronildes Alexandre, ouvidora da ADH, atribui o aumento no n\u00famero de manifesta\u00e7\u00f5es ao fortalecimento da comunica\u00e7\u00e3o e ao incentivo ao uso dos canais de Ouvidoria. &#8220;As pessoas est\u00e3o percebendo que podem ser ouvidas e que existe um espa\u00e7o onde suas opini\u00f5es podem gerar mudan\u00e7as reais. Esse aumento expressivo reflete uma confian\u00e7a maior nos nossos canais de atendimento&#8221;, avalia.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-10-at-09.58.47-1-571x1024.jpeg\" alt=\"\" class=\"wp-image-1706\" width=\"428\" height=\"768\" srcset=\"https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-10-at-09.58.47-1-571x1024.jpeg 571w, https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-10-at-09.58.47-1-167x300.jpeg 167w, https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-10-at-09.58.47-1-234x420.jpeg 234w, https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-10-at-09.58.47-1-301x540.jpeg 301w, https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-10-at-09.58.47-1-435x780.jpeg 435w, https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-10-at-09.58.47-1-624x1119.jpeg 624w, https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-10-at-09.58.47-1.jpeg 714w\" sizes=\"(max-width: 428px) 100vw, 428px\" \/><\/figure><\/div>\n\n\n<p>A Ouvidoria \u00e9 um canal fundamental tanto para o cidad\u00e3o quanto para o \u00f3rg\u00e3o, atuando como uma ponte que facilita a participa\u00e7\u00e3o do cidad\u00e3o junto ao poder p\u00fablico. Esse di\u00e1logo contribui para a melhoria cont\u00ednua dos nossos servi\u00e7os, garantindo um atendimento mais eficiente.<\/p>\n\n\n\n<p><strong>Como registrar sua manifesta\u00e7\u00e3o<\/strong><\/p>\n\n\n\n<p>A Ouvidoria Setorial da ADH oferece diversos canais de contato para facilitar a comunica\u00e7\u00e3o com a popula\u00e7\u00e3o. Os cidad\u00e3os podem entrar em contato atrav\u00e9s do:<br><br><strong>Disque 162<\/strong><br><strong>WhatsApp<\/strong> (86) 97400-7593<br><strong>Plataforma FalaBr<\/strong><br><strong>E-mail: <\/strong><em>ouvidoria@adh.pi.gov.br<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Somente este ano, 1.221 manifesta\u00e7\u00f5es foram registradas pelos canais de atendimento. Em 2023 foram contabilizadas apenas 240. A Ouvidoria Setorial da Ag\u00eancia de Desenvolvimento Habitacional do Piau\u00ed (ADH-PI) alcan\u00e7ou um [&hellip;]<\/p>\n","protected":false},"author":1744,"featured_media":1705,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[32],"tags":[],"featured_image_urls":{"full":["https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-12-at-10.03.22.jpeg",1280,728,false],"thumbnail":["https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-12-at-10.03.22-150x150.jpeg",150,150,true],"medium":["https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-12-at-10.03.22-300x171.jpeg",300,171,true],"medium_large":["https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-12-at-10.03.22-768x437.jpeg",768,437,true],"large":["https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-12-at-10.03.22-1024x582.jpeg",887,504,true],"sgg-420":["https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-12-at-10.03.22-420x239.jpeg",420,239,true],"sgg-540":["https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-12-at-10.03.22-540x307.jpeg",540,307,true],"sgg-780":["https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-12-at-10.03.22-780x444.jpeg",780,444,true],"1536x1536":["https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-12-at-10.03.22.jpeg",1280,728,false],"2048x2048":["https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-12-at-10.03.22.jpeg",1280,728,false],"homepage-slider":["https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-12-at-10.03.22-1270x500.jpeg",1270,500,true],"homepage-slider-small":["https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-12-at-10.03.22-947x500.jpeg",947,500,true],"page-top":["https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-12-at-10.03.22-947x539.jpeg",947,539,true],"page-small":["https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-12-at-10.03.22-624x355.jpeg",624,355,true],"loop-main":["https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-12-at-10.03.22-365x240.jpeg",365,240,true],"thumb-gallery-widget":["https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-12-at-10.03.22-84x56.jpeg",84,56,true]},"post_excerpt_stackable":"<p>Somente este ano, 1.221 manifesta\u00e7\u00f5es foram registradas pelos canais de atendimento. Em 2023 foram contabilizadas apenas 240. A Ouvidoria Setorial da Ag\u00eancia de Desenvolvimento Habitacional do Piau\u00ed (ADH-PI) alcan\u00e7ou um marco expressivo ao registrar, somente este ano, 1.221 manifesta\u00e7\u00f5es em seus canais de atendimento. Esse n\u00famero representa um aumento significativo em rela\u00e7\u00e3o ao ano de 2023, quando foram contabilizadas apenas 240. Essa diferen\u00e7a tem sido o reflexo das pol\u00edticas p\u00fablicas implementadas para incentivar o uso da Ouvidoria como um canal de proximidade e di\u00e1logo entre a popula\u00e7\u00e3o e a institui\u00e7\u00e3o. As manifesta\u00e7\u00f5es recebidas abordam uma variedade de temas, incluindo informa\u00e7\u00f5es&hellip;<\/p>\n","category_list":"<a href=\"https:\/\/portal.pi.gov.br\/adh\/category\/noticias\/\" rel=\"category tag\">Not\u00edcias<\/a>","author_info":{"name":"S\u00e9rgio Aguiar","url":"https:\/\/portal.pi.gov.br\/adh\/author\/sergiofilho\/"},"comments_num":"0 coment\u00e1rio","featured_image_urls_v2":{"full":["https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-12-at-10.03.22.jpeg",1280,728,false],"thumbnail":["https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-12-at-10.03.22-150x150.jpeg",150,150,true],"medium":["https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-12-at-10.03.22-300x171.jpeg",300,171,true],"medium_large":["https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-12-at-10.03.22-768x437.jpeg",768,437,true],"large":["https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-12-at-10.03.22-1024x582.jpeg",887,504,true],"sgg-420":["https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-12-at-10.03.22-420x239.jpeg",420,239,true],"sgg-540":["https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-12-at-10.03.22-540x307.jpeg",540,307,true],"sgg-780":["https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-12-at-10.03.22-780x444.jpeg",780,444,true],"1536x1536":["https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-12-at-10.03.22.jpeg",1280,728,false],"2048x2048":["https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-12-at-10.03.22.jpeg",1280,728,false],"homepage-slider":["https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-12-at-10.03.22-1270x500.jpeg",1270,500,true],"homepage-slider-small":["https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-12-at-10.03.22-947x500.jpeg",947,500,true],"page-top":["https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-12-at-10.03.22-947x539.jpeg",947,539,true],"page-small":["https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-12-at-10.03.22-624x355.jpeg",624,355,true],"loop-main":["https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-12-at-10.03.22-365x240.jpeg",365,240,true],"thumb-gallery-widget":["https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-12-at-10.03.22-84x56.jpeg",84,56,true]},"post_excerpt_stackable_v2":"<p>Somente este ano, 1.221 manifesta\u00e7\u00f5es foram registradas pelos canais de atendimento. Em 2023 foram contabilizadas apenas 240. A Ouvidoria Setorial da Ag\u00eancia de Desenvolvimento Habitacional do Piau\u00ed (ADH-PI) alcan\u00e7ou um marco expressivo ao registrar, somente este ano, 1.221 manifesta\u00e7\u00f5es em seus canais de atendimento. Esse n\u00famero representa um aumento significativo em rela\u00e7\u00e3o ao ano de 2023, quando foram contabilizadas apenas 240. Essa diferen\u00e7a tem sido o reflexo das pol\u00edticas p\u00fablicas implementadas para incentivar o uso da Ouvidoria como um canal de proximidade e di\u00e1logo entre a popula\u00e7\u00e3o e a institui\u00e7\u00e3o. As manifesta\u00e7\u00f5es recebidas abordam uma variedade de temas, incluindo informa\u00e7\u00f5es&hellip;<\/p>\n","category_list_v2":"<a href=\"https:\/\/portal.pi.gov.br\/adh\/category\/noticias\/\" rel=\"category tag\">Not\u00edcias<\/a>","author_info_v2":{"name":"S\u00e9rgio Aguiar","url":"https:\/\/portal.pi.gov.br\/adh\/author\/sergiofilho\/"},"comments_num_v2":"0 coment\u00e1rio","jetpack_featured_media_url":"https:\/\/portal.pi.gov.br\/adh\/wp-content\/uploads\/sites\/79\/2024\/09\/WhatsApp-Image-2024-09-12-at-10.03.22.jpeg","_links":{"self":[{"href":"https:\/\/portal.pi.gov.br\/adh\/wp-json\/wp\/v2\/posts\/1704"}],"collection":[{"href":"https:\/\/portal.pi.gov.br\/adh\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/portal.pi.gov.br\/adh\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/portal.pi.gov.br\/adh\/wp-json\/wp\/v2\/users\/1744"}],"replies":[{"embeddable":true,"href":"https:\/\/portal.pi.gov.br\/adh\/wp-json\/wp\/v2\/comments?post=1704"}],"version-history":[{"count":4,"href":"https:\/\/portal.pi.gov.br\/adh\/wp-json\/wp\/v2\/posts\/1704\/revisions"}],"predecessor-version":[{"id":1713,"href":"https:\/\/portal.pi.gov.br\/adh\/wp-json\/wp\/v2\/posts\/1704\/revisions\/1713"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/portal.pi.gov.br\/adh\/wp-json\/wp\/v2\/media\/1705"}],"wp:attachment":[{"href":"https:\/\/portal.pi.gov.br\/adh\/wp-json\/wp\/v2\/media?parent=1704"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/portal.pi.gov.br\/adh\/wp-json\/wp\/v2\/categories?post=1704"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/portal.pi.gov.br\/adh\/wp-json\/wp\/v2\/tags?post=1704"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}