{"id":2157,"date":"2019-07-05T10:48:00","date_gmt":"2019-07-05T13:48:00","guid":{"rendered":"https:\/\/portal.pi.gov.br\/cge\/?p=2157"},"modified":"2022-10-03T11:40:34","modified_gmt":"2022-10-03T14:40:34","slug":"cge-capacita-ouvidorias-para-eficiencia-no-atendimento-ao-cidadao","status":"publish","type":"post","link":"https:\/\/portal.pi.gov.br\/cge\/2019\/07\/05\/cge-capacita-ouvidorias-para-eficiencia-no-atendimento-ao-cidadao\/","title":{"rendered":"CGE capacita Ouvidorias para efici\u00eancia no atendimento ao cidad\u00e3o"},"content":{"rendered":"\n<p class=\"has-drop-cap\">A Controladoria-Geral do Estado do Piau\u00ed, por meio da Ouvidoria-Geral, promoveu nesta quinta-feira (04) e sexta-feira (05), o Curso de Capacita\u00e7\u00e3o para Ouvidorias. O objetivo \u00e9 orientar servidores dos \u00f3rg\u00e3os para buscar a efici\u00eancia dos canais de comunica\u00e7\u00e3o do Governo, garantindo a excel\u00eancia no atendimento ao cidad\u00e3o.<\/p>\n\n\n\n<p>No primeiro dia do curso, foram abordados temas como no\u00e7\u00f5es de Ouvidoria, o papel dos Ouvidores Setoriais, boas rela\u00e7\u00f5es com foco no atendimento ao cidad\u00e3o, bem como a Lei de Acesso \u00e0 Informa\u00e7\u00e3o e Lei dos Direitos do Usu\u00e1rio do Servi\u00e7o P\u00fablico.<\/p>\n\n\n\n<figure class=\"wp-block-gallery columns-1 is-cropped wp-block-gallery-1 is-layout-flex\"><ul class=\"blocks-gallery-grid\"><li class=\"blocks-gallery-item\"><figure><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"768\" src=\"https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/02\/WhatsApp_Image_2019-07-04_at_08.59.13-1024x768.jpeg\" alt=\"\" data-id=\"2158\" data-full-url=\"https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/02\/WhatsApp_Image_2019-07-04_at_08.59.13.jpeg\" data-link=\"https:\/\/portal.pi.gov.br\/cge\/?attachment_id=2158\" class=\"wp-image-2158\" srcset=\"https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/02\/WhatsApp_Image_2019-07-04_at_08.59.13-1024x768.jpeg 1024w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/02\/WhatsApp_Image_2019-07-04_at_08.59.13-300x225.jpeg 300w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/02\/WhatsApp_Image_2019-07-04_at_08.59.13-768x576.jpeg 768w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/02\/WhatsApp_Image_2019-07-04_at_08.59.13-420x315.jpeg 420w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/02\/WhatsApp_Image_2019-07-04_at_08.59.13-540x405.jpeg 540w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/02\/WhatsApp_Image_2019-07-04_at_08.59.13-780x585.jpeg 780w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/02\/WhatsApp_Image_2019-07-04_at_08.59.13-947x710.jpeg 947w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/02\/WhatsApp_Image_2019-07-04_at_08.59.13-624x468.jpeg 624w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/02\/WhatsApp_Image_2019-07-04_at_08.59.13.jpeg 1040w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/li><\/ul><\/figure>\n\n\n\n<p>No segundo dia, nesta sexta-feira (04), foram apresentados o Portal da Transpar\u00eancia, Servi\u00e7o Eletr\u00f4nico de Informa\u00e7\u00f5es ao Cidad\u00e3o (e-SIC) e o Sistema de Ouvidorias do Poder Executivo (e-Ouv), mecanismos de transpar\u00eancia e comunica\u00e7\u00e3o com o cidad\u00e3o.<\/p>\n\n\n\n<figure class=\"wp-block-gallery columns-1 is-cropped wp-block-gallery-3 is-layout-flex\"><ul class=\"blocks-gallery-grid\"><li class=\"blocks-gallery-item\"><figure><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"498\" src=\"https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/02\/WhatsApp_Image_2019-07-05_at_10.42.06-1024x498.jpeg\" alt=\"\" data-id=\"2160\" data-full-url=\"https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/02\/WhatsApp_Image_2019-07-05_at_10.42.06.jpeg\" data-link=\"https:\/\/portal.pi.gov.br\/cge\/?attachment_id=2160\" class=\"wp-image-2160\" srcset=\"https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/02\/WhatsApp_Image_2019-07-05_at_10.42.06-1024x498.jpeg 1024w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/02\/WhatsApp_Image_2019-07-05_at_10.42.06-300x146.jpeg 300w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/02\/WhatsApp_Image_2019-07-05_at_10.42.06-768x373.jpeg 768w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/02\/WhatsApp_Image_2019-07-05_at_10.42.06-420x204.jpeg 420w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/02\/WhatsApp_Image_2019-07-05_at_10.42.06-540x263.jpeg 540w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/02\/WhatsApp_Image_2019-07-05_at_10.42.06-780x379.jpeg 780w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/02\/WhatsApp_Image_2019-07-05_at_10.42.06-947x460.jpeg 947w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/02\/WhatsApp_Image_2019-07-05_at_10.42.06-624x303.jpeg 624w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/02\/WhatsApp_Image_2019-07-05_at_10.42.06.jpeg 1152w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/li><\/ul><\/figure>\n\n\n\n<p>De acordo com o Controlador-Geral do Estado, M\u00e1rcio Souza, o prop\u00f3sito da CGE \u00e9 fortalecer os canais de comunica\u00e7\u00e3o disponibilizados pelo Governo de modo a melhorar os servi\u00e7os p\u00fablicos.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote\"><p><\/p><cite>&#8220;O curso \u00e9 de extrema import\u00e2ncia para que consigamos melhorar a qualidade das pol\u00edticas p\u00fablicas. Atrav\u00e9s da Ouvidoria, n\u00f3s vamos receber as reclama\u00e7\u00f5es, den\u00fancias e insatisfa\u00e7\u00f5es da popula\u00e7\u00e3o a respeito dos servi\u00e7os prestados pelo Governo do Estado, nas suas diversas \u00e1reas, tratar essas demandas adequadamente dentro da Controladoria-Geral e com apoio dos demais \u00f3rg\u00e3os e entidades do Poder Executivo, de maneira que possamos dar um retorno satisfat\u00f3rio \u00e0 sociedade piauiense&#8221;, considerou.<\/cite><\/blockquote>\n\n\n\n<p>____________<\/p>\n\n\n\n<p><em>&nbsp;Virg\u00ednia Santos<\/em><\/p>\n\n\n\n<p><em><strong>Assessoria de Comunica\u00e7\u00e3o da CGE\/PI<\/strong><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A Controladoria-Geral do Estado do Piau\u00ed, por meio da Ouvidoria-Geral, promoveu nesta quinta-feira (04) e sexta-feira (05), o Curso de Capacita\u00e7\u00e3o para Ouvidorias. <\/p>\n","protected":false},"author":41,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[5],"tags":[38,235,234],"featured_image_urls":{"full":"","thumbnail":"","medium":"","medium_large":"","large":"","sgg-420":"","sgg-540":"","sgg-780":"","1536x1536":"","2048x2048":"","homepage-slider":"","homepage-slider-small":"","page-top":"","page-small":"","loop-main":"","thumb-gallery-widget":""},"post_excerpt_stackable":"<p>A Controladoria-Geral do Estado do Piau\u00ed, por meio da Ouvidoria-Geral, promoveu nesta quinta-feira (04) e sexta-feira (05), o Curso de Capacita\u00e7\u00e3o para Ouvidorias. <\/p>\n","category_list":"<a href=\"https:\/\/portal.pi.gov.br\/cge\/category\/noticias\/\" rel=\"category tag\">Imprensa<\/a>","author_info":{"name":"anavirginia","url":"https:\/\/portal.pi.gov.br\/cge\/author\/anavirginia\/"},"comments_num":"0 coment\u00e1rio","featured_image_urls_v2":{"full":"","thumbnail":"","medium":"","medium_large":"","large":"","sgg-420":"","sgg-540":"","sgg-780":"","1536x1536":"","2048x2048":"","homepage-slider":"","homepage-slider-small":"","page-top":"","page-small":"","loop-main":"","thumb-gallery-widget":""},"post_excerpt_stackable_v2":"<p>A Controladoria-Geral do Estado do Piau\u00ed, por meio da Ouvidoria-Geral, promoveu nesta quinta-feira (04) e sexta-feira (05), o Curso de Capacita\u00e7\u00e3o para Ouvidorias. <\/p>\n","category_list_v2":"<a href=\"https:\/\/portal.pi.gov.br\/cge\/category\/noticias\/\" rel=\"category tag\">Imprensa<\/a>","author_info_v2":{"name":"anavirginia","url":"https:\/\/portal.pi.gov.br\/cge\/author\/anavirginia\/"},"comments_num_v2":"0 coment\u00e1rio","jetpack_sharing_enabled":true,"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/portal.pi.gov.br\/cge\/wp-json\/wp\/v2\/posts\/2157"}],"collection":[{"href":"https:\/\/portal.pi.gov.br\/cge\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/portal.pi.gov.br\/cge\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/portal.pi.gov.br\/cge\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/portal.pi.gov.br\/cge\/wp-json\/wp\/v2\/comments?post=2157"}],"version-history":[{"count":1,"href":"https:\/\/portal.pi.gov.br\/cge\/wp-json\/wp\/v2\/posts\/2157\/revisions"}],"predecessor-version":[{"id":2161,"href":"https:\/\/portal.pi.gov.br\/cge\/wp-json\/wp\/v2\/posts\/2157\/revisions\/2161"}],"wp:attachment":[{"href":"https:\/\/portal.pi.gov.br\/cge\/wp-json\/wp\/v2\/media?parent=2157"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/portal.pi.gov.br\/cge\/wp-json\/wp\/v2\/categories?post=2157"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/portal.pi.gov.br\/cge\/wp-json\/wp\/v2\/tags?post=2157"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}