{"id":5128,"date":"2022-11-10T11:12:50","date_gmt":"2022-11-10T14:12:50","guid":{"rendered":"https:\/\/portal.pi.gov.br\/cge\/?p=5128"},"modified":"2022-11-10T11:12:51","modified_gmt":"2022-11-10T14:12:51","slug":"ouvidoria-geral-reune-orgaos-de-seguranca-publica-para-discutir-aperfeicoamento-dos-canais","status":"publish","type":"post","link":"https:\/\/portal.pi.gov.br\/cge\/2022\/11\/10\/ouvidoria-geral-reune-orgaos-de-seguranca-publica-para-discutir-aperfeicoamento-dos-canais\/","title":{"rendered":"Ouvidoria-Geral re\u00fane \u00f3rg\u00e3os de seguran\u00e7a p\u00fablica para discutir aperfei\u00e7oamento dos canais"},"content":{"rendered":"\n<p class=\"has-text-align-justify\">A Controladoria-Geral do Estado do Piau\u00ed (CGE\/PI), por meio da Ouvidoria-Geral do Estado promoveu reuni\u00e3o com ouvidores da \u00e1rea de seguran\u00e7a p\u00fablica para buscar o aperfei\u00e7oamento dos mecanismos de ouvidoria a fim de melhorar o atendimento ao cidad\u00e3o.<\/p>\n\n\n\n<p class=\"has-text-align-justify\">Participaram da reuni\u00e3o a Ouvidora-Geral do Estado, Soraya Castello Branco; a Gerente de Atendimento e Triagem da Ouvidoria, Thaysy Castro; o Ouvidor da Delegacia Geral, Ernani Uchoa; o Ouvidor da Pol\u00edcia Militar, Coronel Avelar; o Ouvidor da Secretaria de Seguran\u00e7a P\u00fablica, Delegado Willame Costa e a Ouvidora do Corpo de Bombeiros, Asp Marcela Prado.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"768\" src=\"https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-09-at-11.37.24-1-1024x768.jpeg\" alt=\"\" class=\"wp-image-5129\" srcset=\"https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-09-at-11.37.24-1-1024x768.jpeg 1024w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-09-at-11.37.24-1-300x225.jpeg 300w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-09-at-11.37.24-1-768x576.jpeg 768w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-09-at-11.37.24-1-420x315.jpeg 420w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-09-at-11.37.24-1-540x405.jpeg 540w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-09-at-11.37.24-1-780x585.jpeg 780w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-09-at-11.37.24-1-1536x1152.jpeg 1536w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-09-at-11.37.24-1-947x710.jpeg 947w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-09-at-11.37.24-1-624x468.jpeg 624w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-09-at-11.37.24-1.jpeg 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-justify\">A Ouvidora-Geral Soraya Castello Branco explica que a SSP, Pol\u00edcia Militar, Pol\u00edcia Civil e Corpo de Bombeiros s\u00e3o regidas pela Lei N\u00ba 13.675\/2018, que institui o Sistema \u00danico de Seguran\u00e7a P\u00fablica, disciplinando sobre a organiza\u00e7\u00e3o e funcionamento dos \u00f3rg\u00e3os respons\u00e1veis pela seguran\u00e7a p\u00fablica e que traz dispositivo que obriga a cria\u00e7\u00e3o de suas estruturas de ouvidoria.<\/p>\n\n\n\n<p class=\"has-text-align-justify\">Nesse sentido, o objetivo do encontro foi passar orienta\u00e7\u00f5es necess\u00e1rias, dentro das especificidades da Lei, para aperfei\u00e7oar o atendimento das demandas espec\u00edficas da \u00e1rea de seguran\u00e7a p\u00fablica.<br>&#8220;Estamos justamente orientando esses \u00f3rg\u00e3os para que, dentro das necessidades e vendo o que \u00e9 poss\u00edvel para a Ouvidoria Geral, dar esse suporte t\u00e9cnico. Seja em rela\u00e7\u00e3o \u00e0s plataformas de atendimento ou orientando na quest\u00e3o da estrutura. Nosso objetivo principal \u00e9 capacit\u00e1-los para prestarem um atendimento de qualidade ao usu\u00e1rio&#8221;, destacou.<\/p>\n\n\n\n<p class=\"has-text-align-justify\">Agora, os ouvidores discutem a cria\u00e7\u00e3o de um grupo de estudo para tratar da regulamenta\u00e7\u00e3o da lei, no \u00e2mbito do Piau\u00ed. &#8220;A lei espec\u00edfica de cria\u00e7\u00e3o do Sistema \u00danico de Seguran\u00e7a tem um dispositivo que obriga a exist\u00eancia de estrutura de ouvidoria nesses \u00f3rg\u00e3os. Ent\u00e3o, estamos nessa parte de estudo&#8221;, complementou.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"768\" src=\"https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-09-at-10.58.12-1-1024x768.jpeg\" alt=\"\" class=\"wp-image-5130\" srcset=\"https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-09-at-10.58.12-1-1024x768.jpeg 1024w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-09-at-10.58.12-1-300x225.jpeg 300w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-09-at-10.58.12-1-768x576.jpeg 768w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-09-at-10.58.12-1-420x315.jpeg 420w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-09-at-10.58.12-1-540x405.jpeg 540w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-09-at-10.58.12-1-780x585.jpeg 780w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-09-at-10.58.12-1-1536x1152.jpeg 1536w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-09-at-10.58.12-1-947x710.jpeg 947w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-09-at-10.58.12-1-624x468.jpeg 624w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-09-at-10.58.12-1.jpeg 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>A Controladoria-Geral do Estado do Piau\u00ed (CGE\/PI), por meio da Ouvidoria-Geral do Estado promoveu reuni\u00e3o com ouvidores da \u00e1rea de seguran\u00e7a p\u00fablica para buscar o aperfei\u00e7oamento dos mecanismos de ouvidoria [&hellip;]<\/p>\n","protected":false},"author":44,"featured_media":5131,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[5,39],"tags":[38,108,107,223,328],"featured_image_urls":{"full":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-10-at-10.31.53.jpeg",1280,720,false],"thumbnail":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-10-at-10.31.53-150x150.jpeg",150,150,true],"medium":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-10-at-10.31.53-300x169.jpeg",300,169,true],"medium_large":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-10-at-10.31.53-768x432.jpeg",768,432,true],"large":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-10-at-10.31.53-1024x576.jpeg",887,499,true],"sgg-420":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-10-at-10.31.53-420x236.jpeg",420,236,true],"sgg-540":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-10-at-10.31.53-540x304.jpeg",540,304,true],"sgg-780":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-10-at-10.31.53-780x439.jpeg",780,439,true],"1536x1536":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-10-at-10.31.53.jpeg",1280,720,false],"2048x2048":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-10-at-10.31.53.jpeg",1280,720,false],"homepage-slider":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-10-at-10.31.53-1270x500.jpeg",1270,500,true],"homepage-slider-small":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-10-at-10.31.53-947x500.jpeg",947,500,true],"page-top":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-10-at-10.31.53-947x533.jpeg",947,533,true],"page-small":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-10-at-10.31.53-624x351.jpeg",624,351,true],"loop-main":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-10-at-10.31.53-365x240.jpeg",365,240,true],"thumb-gallery-widget":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-10-at-10.31.53-84x56.jpeg",84,56,true]},"post_excerpt_stackable":"<p>A Controladoria-Geral do Estado do Piau\u00ed (CGE\/PI), por meio da Ouvidoria-Geral do Estado promoveu reuni\u00e3o com ouvidores da \u00e1rea de seguran\u00e7a p\u00fablica para buscar o aperfei\u00e7oamento dos mecanismos de ouvidoria a fim de melhorar o atendimento ao cidad\u00e3o. Participaram da reuni\u00e3o a Ouvidora-Geral do Estado, Soraya Castello Branco; a Gerente de Atendimento e Triagem da Ouvidoria, Thaysy Castro; o Ouvidor da Delegacia Geral, Ernani Uchoa; o Ouvidor da Pol\u00edcia Militar, Coronel Avelar; o Ouvidor da Secretaria de Seguran\u00e7a P\u00fablica, Delegado Willame Costa e a Ouvidora do Corpo de Bombeiros, Asp Marcela Prado. A Ouvidora-Geral Soraya Castello Branco explica que a&hellip;<\/p>\n","category_list":"<a href=\"https:\/\/portal.pi.gov.br\/cge\/category\/noticias\/\" rel=\"category tag\">Imprensa<\/a>, <a href=\"https:\/\/portal.pi.gov.br\/cge\/category\/noticias\/noticia-destaque\/\" rel=\"category tag\">Not\u00edcia Destaque<\/a>","author_info":{"name":"andressa","url":"https:\/\/portal.pi.gov.br\/cge\/author\/andressa\/"},"comments_num":"0 coment\u00e1rio","featured_image_urls_v2":{"full":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-10-at-10.31.53.jpeg",1280,720,false],"thumbnail":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-10-at-10.31.53-150x150.jpeg",150,150,true],"medium":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-10-at-10.31.53-300x169.jpeg",300,169,true],"medium_large":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-10-at-10.31.53-768x432.jpeg",768,432,true],"large":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-10-at-10.31.53-1024x576.jpeg",887,499,true],"sgg-420":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-10-at-10.31.53-420x236.jpeg",420,236,true],"sgg-540":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-10-at-10.31.53-540x304.jpeg",540,304,true],"sgg-780":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-10-at-10.31.53-780x439.jpeg",780,439,true],"1536x1536":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-10-at-10.31.53.jpeg",1280,720,false],"2048x2048":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-10-at-10.31.53.jpeg",1280,720,false],"homepage-slider":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-10-at-10.31.53-1270x500.jpeg",1270,500,true],"homepage-slider-small":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-10-at-10.31.53-947x500.jpeg",947,500,true],"page-top":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-10-at-10.31.53-947x533.jpeg",947,533,true],"page-small":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-10-at-10.31.53-624x351.jpeg",624,351,true],"loop-main":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-10-at-10.31.53-365x240.jpeg",365,240,true],"thumb-gallery-widget":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-10-at-10.31.53-84x56.jpeg",84,56,true]},"post_excerpt_stackable_v2":"<p>A Controladoria-Geral do Estado do Piau\u00ed (CGE\/PI), por meio da Ouvidoria-Geral do Estado promoveu reuni\u00e3o com ouvidores da \u00e1rea de seguran\u00e7a p\u00fablica para buscar o aperfei\u00e7oamento dos mecanismos de ouvidoria a fim de melhorar o atendimento ao cidad\u00e3o. Participaram da reuni\u00e3o a Ouvidora-Geral do Estado, Soraya Castello Branco; a Gerente de Atendimento e Triagem da Ouvidoria, Thaysy Castro; o Ouvidor da Delegacia Geral, Ernani Uchoa; o Ouvidor da Pol\u00edcia Militar, Coronel Avelar; o Ouvidor da Secretaria de Seguran\u00e7a P\u00fablica, Delegado Willame Costa e a Ouvidora do Corpo de Bombeiros, Asp Marcela Prado. A Ouvidora-Geral Soraya Castello Branco explica que a&hellip;<\/p>\n","category_list_v2":"<a href=\"https:\/\/portal.pi.gov.br\/cge\/category\/noticias\/\" rel=\"category tag\">Imprensa<\/a>, <a href=\"https:\/\/portal.pi.gov.br\/cge\/category\/noticias\/noticia-destaque\/\" rel=\"category tag\">Not\u00edcia Destaque<\/a>","author_info_v2":{"name":"andressa","url":"https:\/\/portal.pi.gov.br\/cge\/author\/andressa\/"},"comments_num_v2":"0 coment\u00e1rio","jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/11\/WhatsApp-Image-2022-11-10-at-10.31.53.jpeg","_links":{"self":[{"href":"https:\/\/portal.pi.gov.br\/cge\/wp-json\/wp\/v2\/posts\/5128"}],"collection":[{"href":"https:\/\/portal.pi.gov.br\/cge\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/portal.pi.gov.br\/cge\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/portal.pi.gov.br\/cge\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/portal.pi.gov.br\/cge\/wp-json\/wp\/v2\/comments?post=5128"}],"version-history":[{"count":1,"href":"https:\/\/portal.pi.gov.br\/cge\/wp-json\/wp\/v2\/posts\/5128\/revisions"}],"predecessor-version":[{"id":5132,"href":"https:\/\/portal.pi.gov.br\/cge\/wp-json\/wp\/v2\/posts\/5128\/revisions\/5132"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/portal.pi.gov.br\/cge\/wp-json\/wp\/v2\/media\/5131"}],"wp:attachment":[{"href":"https:\/\/portal.pi.gov.br\/cge\/wp-json\/wp\/v2\/media?parent=5128"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/portal.pi.gov.br\/cge\/wp-json\/wp\/v2\/categories?post=5128"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/portal.pi.gov.br\/cge\/wp-json\/wp\/v2\/tags?post=5128"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}