{"id":5220,"date":"2022-12-16T08:00:45","date_gmt":"2022-12-16T11:00:45","guid":{"rendered":"https:\/\/portal.pi.gov.br\/cge\/?p=5220"},"modified":"2022-12-16T08:02:54","modified_gmt":"2022-12-16T11:02:54","slug":"fala-br-esta-no-ar-a-plataforma-nacional-integrada-de-ouvidoria-e-acesso-a-informacao","status":"publish","type":"post","link":"https:\/\/portal.pi.gov.br\/cge\/2022\/12\/16\/fala-br-esta-no-ar-a-plataforma-nacional-integrada-de-ouvidoria-e-acesso-a-informacao\/","title":{"rendered":"Fala.Br: est\u00e1 no ar a Plataforma Nacional Integrada de Ouvidoria e Acesso \u00e0 Informa\u00e7\u00e3o"},"content":{"rendered":"\n<p class=\"has-text-align-justify\">A Controladoria-Geral do Estado do Piau\u00ed (CGE\/PI), por meio Ouvidoria-Geral do Estado, lan\u00e7a a <a href=\"https:\/\/falabr.cgu.gov.br\/publico\/PI\/Manifestacao\/RegistrarManifestacao\"><strong>Plataforma Nacional Integrada de Ouvidoria e Acesso \u00e0 Informa\u00e7\u00e3o \u2013 Fala.Br<\/strong>.<\/a> O sistema, desenvolvido pela Controladoria &#8211; Geral da Uni\u00e3o (CGU), \u00e9 um canal integrado para encaminhamento de manifesta\u00e7\u00f5es (pedidos de acesso \u00e0 informa\u00e7\u00e3o, den\u00fancias, reclama\u00e7\u00f5es, solicita\u00e7\u00f5es, sugest\u00f5es, elogios) aos \u00f3rg\u00e3os e entidades do Poder Executivo Estadual.<\/p>\n\n\n\n<p class=\"has-text-align-justify\">\u201cO Fala.BR funciona como um canal entre o cidad\u00e3o e a Administra\u00e7\u00e3o P\u00fablica que recebe as solicita\u00e7\u00f5es da popula\u00e7\u00e3o e as encaminha para os \u00f3rg\u00e3os respons\u00e1veis, para, em seguida, responder adequadamente a todas as manifesta\u00e7\u00f5es\u201d, afirma a Ouvidora-Geral Soraya Castello Branco.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"576\" src=\"https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-13-1024x576.png\" alt=\"\" class=\"wp-image-5224\" srcset=\"https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-13-1024x576.png 1024w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-13-300x169.png 300w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-13-768x432.png 768w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-13-420x236.png 420w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-13-540x304.png 540w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-13-780x439.png 780w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-13-1536x864.png 1536w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-13-947x533.png 947w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-13-624x351.png 624w, https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-13.png 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-justify\">As manifesta\u00e7\u00f5es de Ouvidoria podem ser inseridas na Plataforma, enquanto que manifesta\u00e7\u00f5es do tipo Acesso \u00e0 Informa\u00e7\u00e3o devem ser observados quanto ao \u00f3rg\u00e3o a ser direcionado.<\/p>\n\n\n\n<p class=\"has-text-align-justify\">\u201cNossas ouvidorias est\u00e3o aptas a receberem as devidas manifesta\u00e7\u00f5es atrav\u00e9s do Fala.Br. Destacamos que o tipo Acesso \u00e0 Informa\u00e7\u00e3o ainda est\u00e1 em fase de transi\u00e7\u00e3o, o cadastro dos \u00f3rg\u00e3os no Fala.BR \u00e9 feito pela Controladoria-Geral da Uni\u00e3o e est\u00e1 sendo realizado de forma gradativa&#8221; destaca Soraya.<\/p>\n\n\n\n<p>Dessa forma, ao solicitar um pedido de Acesso \u00e0 Informa\u00e7\u00e3o o cidad\u00e3o dever\u00e1 verificar se o \u00f3rg\u00e3o j\u00e1 se encontra no Fala.Br, caso n\u00e3o esteja dever\u00e1 utilizar o <strong><a href=\"https:\/\/acessoainformacao.pi.gov.br\/sigep\/\">Sistema e-Sic<\/a><\/strong>.<\/p>\n\n\n\n<p class=\"has-text-align-justify\">A partir da ades\u00e3o em maio de 2022, a CGE\/PI realizou o cadastramento e a capacita\u00e7\u00e3o dos n\u00facleos setoriais de ouvidoria para utilizar a plataforma em substitui\u00e7\u00e3o aos sistemas e-Ouv e e-SIC.<\/p>\n\n\n\n<p class=\"has-text-align-justify\">\u201cA Ouvidoria-Geral realizou treinamentos com diversos \u00f3rg\u00e3os do Governo do Estado, lan\u00e7amos um Manual de orienta\u00e7\u00f5es a fim de orientar melhor os n\u00facleos setoriais, al\u00e9m de encontros para sanar as d\u00favidas dos ouvidores\u201d, afirma Soraya.<\/p>\n\n\n\n<p class=\"has-text-align-justify\">O <strong><a href=\"http:\/\/eouv.pi.gov.br\/publico\/Manifestacao\/RegistrarManifestacao.aspx\">Sistema e-Ouv <\/a><\/strong>ficar\u00e1 dispon\u00edvel apenas para acompanhamento de manifesta\u00e7\u00f5es que foram realizadas at\u00e9 o dia 13 de dezembro de 2022.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A Controladoria-Geral do Estado do Piau\u00ed (CGE\/PI), por meio Ouvidoria-Geral do Estado, lan\u00e7a a Plataforma Nacional Integrada de Ouvidoria e Acesso \u00e0 Informa\u00e7\u00e3o \u2013 Fala.Br. O sistema, desenvolvido pela Controladoria [&hellip;]<\/p>\n","protected":false},"author":44,"featured_media":5222,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[5,39],"tags":[38,108,331,192,332],"featured_image_urls":{"full":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-12.png",1600,900,false],"thumbnail":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-12-150x150.png",150,150,true],"medium":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-12-300x169.png",300,169,true],"medium_large":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-12-768x432.png",768,432,true],"large":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-12-1024x576.png",887,499,true],"sgg-420":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-12-420x236.png",420,236,true],"sgg-540":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-12-540x304.png",540,304,true],"sgg-780":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-12-780x439.png",780,439,true],"1536x1536":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-12-1536x864.png",1536,864,true],"2048x2048":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-12.png",1600,900,false],"homepage-slider":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-12-1270x500.png",1270,500,true],"homepage-slider-small":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-12-947x500.png",947,500,true],"page-top":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-12-947x533.png",947,533,true],"page-small":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-12-624x351.png",624,351,true],"loop-main":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-12-365x240.png",365,240,true],"thumb-gallery-widget":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-12-84x56.png",84,56,true]},"post_excerpt_stackable":"<p>A Controladoria-Geral do Estado do Piau\u00ed (CGE\/PI), por meio Ouvidoria-Geral do Estado, lan\u00e7a a Plataforma Nacional Integrada de Ouvidoria e Acesso \u00e0 Informa\u00e7\u00e3o \u2013 Fala.Br. O sistema, desenvolvido pela Controladoria &#8211; Geral da Uni\u00e3o (CGU), \u00e9 um canal integrado para encaminhamento de manifesta\u00e7\u00f5es (pedidos de acesso \u00e0 informa\u00e7\u00e3o, den\u00fancias, reclama\u00e7\u00f5es, solicita\u00e7\u00f5es, sugest\u00f5es, elogios) aos \u00f3rg\u00e3os e entidades do Poder Executivo Estadual. \u201cO Fala.BR funciona como um canal entre o cidad\u00e3o e a Administra\u00e7\u00e3o P\u00fablica que recebe as solicita\u00e7\u00f5es da popula\u00e7\u00e3o e as encaminha para os \u00f3rg\u00e3os respons\u00e1veis, para, em seguida, responder adequadamente a todas as manifesta\u00e7\u00f5es\u201d, afirma a Ouvidora-Geral Soraya&hellip;<\/p>\n","category_list":"<a href=\"https:\/\/portal.pi.gov.br\/cge\/category\/noticias\/\" rel=\"category tag\">Imprensa<\/a>, <a href=\"https:\/\/portal.pi.gov.br\/cge\/category\/noticias\/noticia-destaque\/\" rel=\"category tag\">Not\u00edcia Destaque<\/a>","author_info":{"name":"andressa","url":"https:\/\/portal.pi.gov.br\/cge\/author\/andressa\/"},"comments_num":"0 coment\u00e1rio","featured_image_urls_v2":{"full":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-12.png",1600,900,false],"thumbnail":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-12-150x150.png",150,150,true],"medium":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-12-300x169.png",300,169,true],"medium_large":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-12-768x432.png",768,432,true],"large":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-12-1024x576.png",887,499,true],"sgg-420":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-12-420x236.png",420,236,true],"sgg-540":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-12-540x304.png",540,304,true],"sgg-780":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-12-780x439.png",780,439,true],"1536x1536":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-12-1536x864.png",1536,864,true],"2048x2048":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-12.png",1600,900,false],"homepage-slider":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-12-1270x500.png",1270,500,true],"homepage-slider-small":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-12-947x500.png",947,500,true],"page-top":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-12-947x533.png",947,533,true],"page-small":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-12-624x351.png",624,351,true],"loop-main":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-12-365x240.png",365,240,true],"thumb-gallery-widget":["https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-12-84x56.png",84,56,true]},"post_excerpt_stackable_v2":"<p>A Controladoria-Geral do Estado do Piau\u00ed (CGE\/PI), por meio Ouvidoria-Geral do Estado, lan\u00e7a a Plataforma Nacional Integrada de Ouvidoria e Acesso \u00e0 Informa\u00e7\u00e3o \u2013 Fala.Br. O sistema, desenvolvido pela Controladoria &#8211; Geral da Uni\u00e3o (CGU), \u00e9 um canal integrado para encaminhamento de manifesta\u00e7\u00f5es (pedidos de acesso \u00e0 informa\u00e7\u00e3o, den\u00fancias, reclama\u00e7\u00f5es, solicita\u00e7\u00f5es, sugest\u00f5es, elogios) aos \u00f3rg\u00e3os e entidades do Poder Executivo Estadual. \u201cO Fala.BR funciona como um canal entre o cidad\u00e3o e a Administra\u00e7\u00e3o P\u00fablica que recebe as solicita\u00e7\u00f5es da popula\u00e7\u00e3o e as encaminha para os \u00f3rg\u00e3os respons\u00e1veis, para, em seguida, responder adequadamente a todas as manifesta\u00e7\u00f5es\u201d, afirma a Ouvidora-Geral Soraya&hellip;<\/p>\n","category_list_v2":"<a href=\"https:\/\/portal.pi.gov.br\/cge\/category\/noticias\/\" rel=\"category tag\">Imprensa<\/a>, <a href=\"https:\/\/portal.pi.gov.br\/cge\/category\/noticias\/noticia-destaque\/\" rel=\"category tag\">Not\u00edcia Destaque<\/a>","author_info_v2":{"name":"andressa","url":"https:\/\/portal.pi.gov.br\/cge\/author\/andressa\/"},"comments_num_v2":"0 coment\u00e1rio","jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/portal.pi.gov.br\/cge\/wp-content\/uploads\/sites\/12\/2022\/12\/CAPA-SITE-12.png","_links":{"self":[{"href":"https:\/\/portal.pi.gov.br\/cge\/wp-json\/wp\/v2\/posts\/5220"}],"collection":[{"href":"https:\/\/portal.pi.gov.br\/cge\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/portal.pi.gov.br\/cge\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/portal.pi.gov.br\/cge\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/portal.pi.gov.br\/cge\/wp-json\/wp\/v2\/comments?post=5220"}],"version-history":[{"count":2,"href":"https:\/\/portal.pi.gov.br\/cge\/wp-json\/wp\/v2\/posts\/5220\/revisions"}],"predecessor-version":[{"id":5225,"href":"https:\/\/portal.pi.gov.br\/cge\/wp-json\/wp\/v2\/posts\/5220\/revisions\/5225"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/portal.pi.gov.br\/cge\/wp-json\/wp\/v2\/media\/5222"}],"wp:attachment":[{"href":"https:\/\/portal.pi.gov.br\/cge\/wp-json\/wp\/v2\/media?parent=5220"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/portal.pi.gov.br\/cge\/wp-json\/wp\/v2\/categories?post=5220"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/portal.pi.gov.br\/cge\/wp-json\/wp\/v2\/tags?post=5220"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}