{"id":3354,"date":"2025-08-22T10:04:25","date_gmt":"2025-08-22T13:04:25","guid":{"rendered":"https:\/\/portal.pi.gov.br\/emgerpi\/?p=3354"},"modified":"2025-08-22T10:08:52","modified_gmt":"2025-08-22T13:08:52","slug":"atendimento-de-excelencia-recepcionistas-da-emgerpi-finalizam-curso","status":"publish","type":"post","link":"https:\/\/portal.pi.gov.br\/emgerpi\/2025\/08\/22\/atendimento-de-excelencia-recepcionistas-da-emgerpi-finalizam-curso\/","title":{"rendered":"Atendimento de excel\u00eancia: recepcionistas da Emgerpi finalizam curso"},"content":{"rendered":"\n

A equipe de recepcionistas da Empresa de Gest\u00e3o de Recursos do Piau\u00ed (Emgerpi) finalizou o curso – \u201cComunica\u00e7\u00e3o e atendimento de excel\u00eancia no ambiente de trabalho\u201d. O curso de qualifica\u00e7\u00e3o teve dura\u00e7\u00e3o de cinco dias, tendo como foco preparar ainda mais as profissionais da recep\u00e7\u00e3o para atender melhor o p\u00fablico interno e externo da empresa.<\/p>\n\n\n

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 Ao final do evento, a professora e formadora do N\u00facleo de Forma\u00e7\u00e3o Antonino Freire (NUFAF), Concei\u00e7\u00e3o Galv\u00e3o, contou que as participantes aprenderam sobre no\u00e7\u00f5es de comunica\u00e7\u00e3o assertiva para prestar um atendimento de excel\u00eancia ao p\u00fablico em geral.<\/p>\n\n\n

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\u201cEntre tantos assuntos, aqui abordamos \u00e0 resolu\u00e7\u00e3o de situa\u00e7\u00f5es que necessitam de conhecimentos para elas tornarem-se protagonistas do \u00f3timo acolhimento que toda recepcionista deve ter\u201d, explicou Concei\u00e7\u00e3o Galv\u00e3o.<\/p>\n\n\n

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Ao concluir o curso, a recepcionista Rosa Margarida disse que gostou muito da parte onde a professora explicou os tipos de acolhimento que a equipe da recep\u00e7\u00e3o deve fazer a cada pessoa, bem como devem atuar para manter a pessoa calma e a vontade para esperar seu atendimento. <\/p>\n\n\n

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J\u00e1 para Andreza Reis, os cinco dias de capacita\u00e7\u00e3o serviu para ela entender mais como se comportar em certas situa\u00e7\u00f5es e ter mais aten\u00e7\u00e3o em rela\u00e7\u00e3o a \u00e9tica e postura. \u201cAcredito que o desempenho da nossa equipe vai melhorar com tudo que nos foi ensinado sobre o impacto da comunica\u00e7\u00e3o assertiva.\u201d, explicou a profissional de recep\u00e7\u00e3o.<\/p>\n\n\n\n

O evento foi uma realiza\u00e7\u00e3o da Secretaria de Administra\u00e7\u00e3o (SEAD), em parceria com a Escola de Governo (EGEPI). <\/p>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

O curso de qualifica\u00e7\u00e3o teve dura\u00e7\u00e3o de cinco dias, tendo como foco preparar ainda mais a equipe de recep\u00e7\u00e3o para atender melhor o p\u00fablico interno e externo da empresa.<\/p>\n","protected":false},"author":1758,"featured_media":3358,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[30],"tags":[278,40,288,157],"featured_image_urls":{"full":["https:\/\/portal.pi.gov.br\/emgerpi\/wp-content\/uploads\/sites\/90\/2025\/08\/WhatsApp-Image-2025-08-21-at-09.27.01.jpeg",1600,1069,false],"thumbnail":["https:\/\/portal.pi.gov.br\/emgerpi\/wp-content\/uploads\/sites\/90\/2025\/08\/WhatsApp-Image-2025-08-21-at-09.27.01-150x150.jpeg",150,150,true],"medium":["https:\/\/portal.pi.gov.br\/emgerpi\/wp-content\/uploads\/sites\/90\/2025\/08\/WhatsApp-Image-2025-08-21-at-09.27.01-300x200.jpeg",300,200,true],"medium_large":["https:\/\/portal.pi.gov.br\/emgerpi\/wp-content\/uploads\/sites\/90\/2025\/08\/WhatsApp-Image-2025-08-21-at-09.27.01-768x513.jpeg",768,513,true],"large":["https:\/\/portal.pi.gov.br\/emgerpi\/wp-content\/uploads\/sites\/90\/2025\/08\/WhatsApp-Image-2025-08-21-at-09.27.01-1024x684.jpeg",887,592,true],"sgg-420":["https:\/\/portal.pi.gov.br\/emgerpi\/wp-content\/uploads\/sites\/90\/2025\/08\/WhatsApp-Image-2025-08-21-at-09.27.01-420x281.jpeg",420,281,true],"sgg-540":["https:\/\/portal.pi.gov.br\/emgerpi\/wp-content\/uploads\/sites\/90\/2025\/08\/WhatsApp-Image-2025-08-21-at-09.27.01-540x361.jpeg",540,361,true],"sgg-780":["https:\/\/portal.pi.gov.br\/emgerpi\/wp-content\/uploads\/sites\/90\/2025\/08\/WhatsApp-Image-2025-08-21-at-09.27.01-780x521.jpeg",780,521,true],"1536x1536":["https:\/\/portal.pi.gov.br\/emgerpi\/wp-content\/uploads\/sites\/90\/2025\/08\/WhatsApp-Image-2025-08-21-at-09.27.01-1536x1026.jpeg",1536,1026,true],"2048x2048":["https:\/\/portal.pi.gov.br\/emgerpi\/wp-content\/uploads\/sites\/90\/2025\/08\/WhatsApp-Image-2025-08-21-at-09.27.01.jpeg",1600,1069,false],"homepage-slider":["https:\/\/portal.pi.gov.br\/emgerpi\/wp-content\/uploads\/sites\/90\/2025\/08\/WhatsApp-Image-2025-08-21-at-09.27.01-1270x500.jpeg",1270,500,true],"homepage-slider-small":["https:\/\/portal.pi.gov.br\/emgerpi\/wp-content\/uploads\/sites\/90\/2025\/08\/WhatsApp-Image-2025-08-21-at-09.27.01-947x500.jpeg",947,500,true],"page-top":["https:\/\/portal.pi.gov.br\/emgerpi\/wp-content\/uploads\/sites\/90\/2025\/08\/WhatsApp-Image-2025-08-21-at-09.27.01-947x633.jpeg",947,633,true],"page-small":["https:\/\/portal.pi.gov.br\/emgerpi\/wp-content\/uploads\/sites\/90\/2025\/08\/WhatsApp-Image-2025-08-21-at-09.27.01-624x417.jpeg",624,417,true],"loop-main":["https:\/\/portal.pi.gov.br\/emgerpi\/wp-content\/uploads\/sites\/90\/2025\/08\/WhatsApp-Image-2025-08-21-at-09.27.01-365x240.jpeg",365,240,true],"thumb-gallery-widget":["https:\/\/portal.pi.gov.br\/emgerpi\/wp-content\/uploads\/sites\/90\/2025\/08\/WhatsApp-Image-2025-08-21-at-09.27.01-84x56.jpeg",84,56,true]},"post_excerpt_stackable":"

O curso de qualifica\u00e7\u00e3o teve dura\u00e7\u00e3o de cinco dias, tendo como foco preparar ainda mais a equipe de recep\u00e7\u00e3o para atender melhor o p\u00fablico interno e externo da empresa.<\/p>\n","category_list":"Not\u00edcias<\/a>","author_info":{"name":"adrianacarvalho","url":"https:\/\/portal.pi.gov.br\/emgerpi\/author\/adrianamoura\/"},"comments_num":"0 coment\u00e1rio","featured_image_urls_v2":{"full":["https:\/\/portal.pi.gov.br\/emgerpi\/wp-content\/uploads\/sites\/90\/2025\/08\/WhatsApp-Image-2025-08-21-at-09.27.01.jpeg",1600,1069,false],"thumbnail":["https:\/\/portal.pi.gov.br\/emgerpi\/wp-content\/uploads\/sites\/90\/2025\/08\/WhatsApp-Image-2025-08-21-at-09.27.01-150x150.jpeg",150,150,true],"medium":["https:\/\/portal.pi.gov.br\/emgerpi\/wp-content\/uploads\/sites\/90\/2025\/08\/WhatsApp-Image-2025-08-21-at-09.27.01-300x200.jpeg",300,200,true],"medium_large":["https:\/\/portal.pi.gov.br\/emgerpi\/wp-content\/uploads\/sites\/90\/2025\/08\/WhatsApp-Image-2025-08-21-at-09.27.01-768x513.jpeg",768,513,true],"large":["https:\/\/portal.pi.gov.br\/emgerpi\/wp-content\/uploads\/sites\/90\/2025\/08\/WhatsApp-Image-2025-08-21-at-09.27.01-1024x684.jpeg",887,592,true],"sgg-420":["https:\/\/portal.pi.gov.br\/emgerpi\/wp-content\/uploads\/sites\/90\/2025\/08\/WhatsApp-Image-2025-08-21-at-09.27.01-420x281.jpeg",420,281,true],"sgg-540":["https:\/\/portal.pi.gov.br\/emgerpi\/wp-content\/uploads\/sites\/90\/2025\/08\/WhatsApp-Image-2025-08-21-at-09.27.01-540x361.jpeg",540,361,true],"sgg-780":["https:\/\/portal.pi.gov.br\/emgerpi\/wp-content\/uploads\/sites\/90\/2025\/08\/WhatsApp-Image-2025-08-21-at-09.27.01-780x521.jpeg",780,521,true],"1536x1536":["https:\/\/portal.pi.gov.br\/emgerpi\/wp-content\/uploads\/sites\/90\/2025\/08\/WhatsApp-Image-2025-08-21-at-09.27.01-1536x1026.jpeg",1536,1026,true],"2048x2048":["https:\/\/portal.pi.gov.br\/emgerpi\/wp-content\/uploads\/sites\/90\/2025\/08\/WhatsApp-Image-2025-08-21-at-09.27.01.jpeg",1600,1069,false],"homepage-slider":["https:\/\/portal.pi.gov.br\/emgerpi\/wp-content\/uploads\/sites\/90\/2025\/08\/WhatsApp-Image-2025-08-21-at-09.27.01-1270x500.jpeg",1270,500,true],"homepage-slider-small":["https:\/\/portal.pi.gov.br\/emgerpi\/wp-content\/uploads\/sites\/90\/2025\/08\/WhatsApp-Image-2025-08-21-at-09.27.01-947x500.jpeg",947,500,true],"page-top":["https:\/\/portal.pi.gov.br\/emgerpi\/wp-content\/uploads\/sites\/90\/2025\/08\/WhatsApp-Image-2025-08-21-at-09.27.01-947x633.jpeg",947,633,true],"page-small":["https:\/\/portal.pi.gov.br\/emgerpi\/wp-content\/uploads\/sites\/90\/2025\/08\/WhatsApp-Image-2025-08-21-at-09.27.01-624x417.jpeg",624,417,true],"loop-main":["https:\/\/portal.pi.gov.br\/emgerpi\/wp-content\/uploads\/sites\/90\/2025\/08\/WhatsApp-Image-2025-08-21-at-09.27.01-365x240.jpeg",365,240,true],"thumb-gallery-widget":["https:\/\/portal.pi.gov.br\/emgerpi\/wp-content\/uploads\/sites\/90\/2025\/08\/WhatsApp-Image-2025-08-21-at-09.27.01-84x56.jpeg",84,56,true]},"post_excerpt_stackable_v2":"

O curso de qualifica\u00e7\u00e3o teve dura\u00e7\u00e3o de cinco dias, tendo como foco preparar ainda mais a equipe de recep\u00e7\u00e3o para atender melhor o p\u00fablico interno e externo da empresa.<\/p>\n","category_list_v2":"Not\u00edcias<\/a>","author_info_v2":{"name":"adrianacarvalho","url":"https:\/\/portal.pi.gov.br\/emgerpi\/author\/adrianamoura\/"},"comments_num_v2":"0 coment\u00e1rio","jetpack_featured_media_url":"https:\/\/portal.pi.gov.br\/emgerpi\/wp-content\/uploads\/sites\/90\/2025\/08\/WhatsApp-Image-2025-08-21-at-09.27.01.jpeg","_links":{"self":[{"href":"https:\/\/portal.pi.gov.br\/emgerpi\/wp-json\/wp\/v2\/posts\/3354"}],"collection":[{"href":"https:\/\/portal.pi.gov.br\/emgerpi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/portal.pi.gov.br\/emgerpi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/portal.pi.gov.br\/emgerpi\/wp-json\/wp\/v2\/users\/1758"}],"replies":[{"embeddable":true,"href":"https:\/\/portal.pi.gov.br\/emgerpi\/wp-json\/wp\/v2\/comments?post=3354"}],"version-history":[{"count":3,"href":"https:\/\/portal.pi.gov.br\/emgerpi\/wp-json\/wp\/v2\/posts\/3354\/revisions"}],"predecessor-version":[{"id":3361,"href":"https:\/\/portal.pi.gov.br\/emgerpi\/wp-json\/wp\/v2\/posts\/3354\/revisions\/3361"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/portal.pi.gov.br\/emgerpi\/wp-json\/wp\/v2\/media\/3358"}],"wp:attachment":[{"href":"https:\/\/portal.pi.gov.br\/emgerpi\/wp-json\/wp\/v2\/media?parent=3354"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/portal.pi.gov.br\/emgerpi\/wp-json\/wp\/v2\/categories?post=3354"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/portal.pi.gov.br\/emgerpi\/wp-json\/wp\/v2\/tags?post=3354"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}