{"id":1827,"date":"2024-05-17T12:18:33","date_gmt":"2024-05-17T15:18:33","guid":{"rendered":"https:\/\/portal.pi.gov.br\/piauiprev\/?p=1827"},"modified":"2024-05-17T12:29:02","modified_gmt":"2024-05-17T15:29:02","slug":"piauiprev-cria-ouvidoria-setorial-para-aproximar-e-atender-melhor-o-servidor","status":"publish","type":"post","link":"https:\/\/portal.pi.gov.br\/piauiprev\/2024\/05\/17\/piauiprev-cria-ouvidoria-setorial-para-aproximar-e-atender-melhor-o-servidor\/","title":{"rendered":"Piau\u00edprev cria Ouvidoria Setorial para aproximar e atender melhor o servidor"},"content":{"rendered":"\n<p>A Funda\u00e7\u00e3o Piau\u00ed Previd\u00eancia- PIAUIPREV\u00a0\u00a0 anuncia a cria\u00e7\u00e3o da Ouvidoria Setorial, a OUVIPREV, que desempenha um papel fundamental ao atuar como ponte entre o cidad\u00e3o e a presid\u00eancia.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"682\" data-id=\"1828\"  src=\"https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/ouvodoria-Piauiprev-1024x682.jpg\" alt=\"\" class=\"wp-image-1828\" srcset=\"https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/ouvodoria-Piauiprev-1024x682.jpg 1024w, https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/ouvodoria-Piauiprev-300x200.jpg 300w, https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/ouvodoria-Piauiprev-768x512.jpg 768w, https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/ouvodoria-Piauiprev-420x280.jpg 420w, https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/ouvodoria-Piauiprev-540x360.jpg 540w, https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/ouvodoria-Piauiprev-780x520.jpg 780w, https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/ouvodoria-Piauiprev-1536x1024.jpg 1536w, https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/ouvodoria-Piauiprev-2048x1365.jpg 2048w, https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/ouvodoria-Piauiprev-947x631.jpg 947w, https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/ouvodoria-Piauiprev-624x416.jpg 624w, https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/ouvodoria-Piauiprev-84x56.jpg 84w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/figure>\n\n\n\n<p>A iniciativa visa garantir que aposentados, pensionistas e seus dependentes tenham o direito de serem ouvidos, acolhidos e de terem suas demandas encaminhadas de forma adequada, com o menor tempo de resposta poss\u00edvel. O atendimento na ouvidoria \u00e9 realizado pela ouvidora N\u00fabia Raquel Martins e a ouvidora adjunta Ana Maria Pinheiro.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"682\" src=\"https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/ouvidoria-2-1024x682.jpg\" alt=\"\" class=\"wp-image-1829\" srcset=\"https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/ouvidoria-2-1024x682.jpg 1024w, https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/ouvidoria-2-300x200.jpg 300w, https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/ouvidoria-2-768x512.jpg 768w, https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/ouvidoria-2-420x280.jpg 420w, https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/ouvidoria-2-540x360.jpg 540w, https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/ouvidoria-2-780x520.jpg 780w, https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/ouvidoria-2-1536x1024.jpg 1536w, https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/ouvidoria-2-2048x1365.jpg 2048w, https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/ouvidoria-2-947x631.jpg 947w, https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/ouvidoria-2-624x416.jpg 624w, https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/ouvidoria-2-84x56.jpg 84w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Para facilitar o acesso dos cidad\u00e3os aos servi\u00e7os da PIAUIPREV, a ouvidoria disponibiliza diversos canais de atendimento. Os cidad\u00e3os podem entrar em contato atrav\u00e9s do telefone 162, WhatsApp (86) 9482-7852, e-mail ouvidoria@piauiprev.pi.go.br, site ou atendimento presencial. Todas as demandas recebidas ser\u00e3o encaminhadas aos setores competentes da PIAUIPREV ou a outros \u00f3rg\u00e3os do Estado, respons\u00e1veis por fornecer uma resposta no menor tempo poss\u00edvel.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"682\" src=\"https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/ouvidoria-3-1024x682.jpg\" alt=\"\" class=\"wp-image-1830\" srcset=\"https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/ouvidoria-3-1024x682.jpg 1024w, https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/ouvidoria-3-300x200.jpg 300w, https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/ouvidoria-3-768x512.jpg 768w, https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/ouvidoria-3-420x280.jpg 420w, https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/ouvidoria-3-540x360.jpg 540w, https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/ouvidoria-3-780x520.jpg 780w, https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/ouvidoria-3-1536x1024.jpg 1536w, https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/ouvidoria-3-2048x1365.jpg 2048w, https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/ouvidoria-3-947x631.jpg 947w, https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/ouvidoria-3-624x416.jpg 624w, https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/ouvidoria-3-84x56.jpg 84w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>A ouvidora, Nubia Raquel, esclarece que a cria\u00e7\u00e3o da ouvidoria na PIAUIPREV \u00e9 crucial para aproximar e interagir diretamente com o cidad\u00e3o piauiense. \u201cAtrav\u00e9s da OUVIPREV, aposentados e pensionistas poder\u00e3o expressar suas manifesta\u00e7\u00f5es, sejam elas elogios, sugest\u00f5es, reclama\u00e7\u00f5es, den\u00fancias ou solicita\u00e7\u00f5es\u201d, disse.<\/p>\n\n\n\n<p>A garantia de confidencialidade e sigilo das informa\u00e7\u00f5es \u00e9 assegurada pela Lei n\u00b0 12.527\/11, que regulamenta o acesso \u00e0 informa\u00e7\u00e3o, e pela Lei n\u00b0 13.460\/17, que estabelece o C\u00f3digo de Defesa dos Direitos do Usu\u00e1rio do Servi\u00e7o P\u00fablico. Com essas ferramentas legais, a OUVIPREV refor\u00e7a seu compromisso com a transpar\u00eancia e a prote\u00e7\u00e3o dos direitos dos cidad\u00e3os.<\/p>\n\n\n\n<p>A cria\u00e7\u00e3o da OUVIPREV marca um avan\u00e7o significativo na gest\u00e3o da PIAUIPREV, garantindo que a voz dos cidad\u00e3os seja ouvida e que suas necessidades sejam atendidas de forma eficaz e respeitosa.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A Funda\u00e7\u00e3o Piau\u00ed Previd\u00eancia- PIAUIPREV\u00a0\u00a0 anuncia a cria\u00e7\u00e3o da Ouvidoria Setorial, a OUVIPREV, que desempenha um papel fundamental ao atuar como ponte entre o cidad\u00e3o e a presid\u00eancia. A iniciativa [&hellip;]<\/p>\n","protected":false},"author":1775,"featured_media":1832,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[30],"tags":[],"featured_image_urls":{"full":["https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/WhatsApp-Image-2024-05-17-at-12.14.35-1-scaled.jpeg",2560,1707,false],"thumbnail":["https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/WhatsApp-Image-2024-05-17-at-12.14.35-1-150x150.jpeg",150,150,true],"medium":["https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/WhatsApp-Image-2024-05-17-at-12.14.35-1-300x200.jpeg",300,200,true],"medium_large":["https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/WhatsApp-Image-2024-05-17-at-12.14.35-1-768x512.jpeg",768,512,true],"large":["https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/WhatsApp-Image-2024-05-17-at-12.14.35-1-1024x683.jpeg",887,592,true],"sgg-420":["https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/WhatsApp-Image-2024-05-17-at-12.14.35-1-420x280.jpeg",420,280,true],"sgg-540":["https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/WhatsApp-Image-2024-05-17-at-12.14.35-1-540x360.jpeg",540,360,true],"sgg-780":["https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/WhatsApp-Image-2024-05-17-at-12.14.35-1-780x520.jpeg",780,520,true],"1536x1536":["https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/WhatsApp-Image-2024-05-17-at-12.14.35-1-1536x1024.jpeg",1536,1024,true],"2048x2048":["https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/WhatsApp-Image-2024-05-17-at-12.14.35-1-2048x1366.jpeg",2048,1366,true],"homepage-slider":["https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/WhatsApp-Image-2024-05-17-at-12.14.35-1-1270x500.jpeg",1270,500,true],"homepage-slider-small":["https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/WhatsApp-Image-2024-05-17-at-12.14.35-1-947x500.jpeg",947,500,true],"page-top":["https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/WhatsApp-Image-2024-05-17-at-12.14.35-1-947x631.jpeg",947,631,true],"page-small":["https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/WhatsApp-Image-2024-05-17-at-12.14.35-1-624x416.jpeg",624,416,true],"loop-main":["https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/WhatsApp-Image-2024-05-17-at-12.14.35-1-365x240.jpeg",365,240,true],"thumb-gallery-widget":["https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/WhatsApp-Image-2024-05-17-at-12.14.35-1-84x56.jpeg",84,56,true]},"post_excerpt_stackable":"<p>A Funda\u00e7\u00e3o Piau\u00ed Previd\u00eancia- PIAUIPREV\u00a0\u00a0 anuncia a cria\u00e7\u00e3o da Ouvidoria Setorial, a OUVIPREV, que desempenha um papel fundamental ao atuar como ponte entre o cidad\u00e3o e a presid\u00eancia. A iniciativa visa garantir que aposentados, pensionistas e seus dependentes tenham o direito de serem ouvidos, acolhidos e de terem suas demandas encaminhadas de forma adequada, com o menor tempo de resposta poss\u00edvel. O atendimento na ouvidoria \u00e9 realizado pela ouvidora N\u00fabia Raquel Martins e a ouvidora adjunta Ana Maria Pinheiro. Para facilitar o acesso dos cidad\u00e3os aos servi\u00e7os da PIAUIPREV, a ouvidoria disponibiliza diversos canais de atendimento. Os cidad\u00e3os podem entrar&hellip;<\/p>\n","category_list":"<a href=\"https:\/\/portal.pi.gov.br\/piauiprev\/category\/noticias\/\" rel=\"category tag\">Not\u00edcias<\/a>","author_info":{"name":"brunacarvalho","url":"https:\/\/portal.pi.gov.br\/piauiprev\/author\/brunacarvalho\/"},"comments_num":"0 coment\u00e1rio","featured_image_urls_v2":{"full":["https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/WhatsApp-Image-2024-05-17-at-12.14.35-1-scaled.jpeg",2560,1707,false],"thumbnail":["https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/WhatsApp-Image-2024-05-17-at-12.14.35-1-150x150.jpeg",150,150,true],"medium":["https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/WhatsApp-Image-2024-05-17-at-12.14.35-1-300x200.jpeg",300,200,true],"medium_large":["https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/WhatsApp-Image-2024-05-17-at-12.14.35-1-768x512.jpeg",768,512,true],"large":["https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/WhatsApp-Image-2024-05-17-at-12.14.35-1-1024x683.jpeg",887,592,true],"sgg-420":["https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/WhatsApp-Image-2024-05-17-at-12.14.35-1-420x280.jpeg",420,280,true],"sgg-540":["https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/WhatsApp-Image-2024-05-17-at-12.14.35-1-540x360.jpeg",540,360,true],"sgg-780":["https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/WhatsApp-Image-2024-05-17-at-12.14.35-1-780x520.jpeg",780,520,true],"1536x1536":["https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/WhatsApp-Image-2024-05-17-at-12.14.35-1-1536x1024.jpeg",1536,1024,true],"2048x2048":["https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/WhatsApp-Image-2024-05-17-at-12.14.35-1-2048x1366.jpeg",2048,1366,true],"homepage-slider":["https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/WhatsApp-Image-2024-05-17-at-12.14.35-1-1270x500.jpeg",1270,500,true],"homepage-slider-small":["https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/WhatsApp-Image-2024-05-17-at-12.14.35-1-947x500.jpeg",947,500,true],"page-top":["https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/WhatsApp-Image-2024-05-17-at-12.14.35-1-947x631.jpeg",947,631,true],"page-small":["https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/WhatsApp-Image-2024-05-17-at-12.14.35-1-624x416.jpeg",624,416,true],"loop-main":["https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/WhatsApp-Image-2024-05-17-at-12.14.35-1-365x240.jpeg",365,240,true],"thumb-gallery-widget":["https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/WhatsApp-Image-2024-05-17-at-12.14.35-1-84x56.jpeg",84,56,true]},"post_excerpt_stackable_v2":"<p>A Funda\u00e7\u00e3o Piau\u00ed Previd\u00eancia- PIAUIPREV\u00a0\u00a0 anuncia a cria\u00e7\u00e3o da Ouvidoria Setorial, a OUVIPREV, que desempenha um papel fundamental ao atuar como ponte entre o cidad\u00e3o e a presid\u00eancia. A iniciativa visa garantir que aposentados, pensionistas e seus dependentes tenham o direito de serem ouvidos, acolhidos e de terem suas demandas encaminhadas de forma adequada, com o menor tempo de resposta poss\u00edvel. O atendimento na ouvidoria \u00e9 realizado pela ouvidora N\u00fabia Raquel Martins e a ouvidora adjunta Ana Maria Pinheiro. Para facilitar o acesso dos cidad\u00e3os aos servi\u00e7os da PIAUIPREV, a ouvidoria disponibiliza diversos canais de atendimento. Os cidad\u00e3os podem entrar&hellip;<\/p>\n","category_list_v2":"<a href=\"https:\/\/portal.pi.gov.br\/piauiprev\/category\/noticias\/\" rel=\"category tag\">Not\u00edcias<\/a>","author_info_v2":{"name":"brunacarvalho","url":"https:\/\/portal.pi.gov.br\/piauiprev\/author\/brunacarvalho\/"},"comments_num_v2":"0 coment\u00e1rio","jetpack_featured_media_url":"https:\/\/portal.pi.gov.br\/piauiprev\/wp-content\/uploads\/sites\/45\/2024\/05\/WhatsApp-Image-2024-05-17-at-12.14.35-1-scaled.jpeg","_links":{"self":[{"href":"https:\/\/portal.pi.gov.br\/piauiprev\/wp-json\/wp\/v2\/posts\/1827"}],"collection":[{"href":"https:\/\/portal.pi.gov.br\/piauiprev\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/portal.pi.gov.br\/piauiprev\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/portal.pi.gov.br\/piauiprev\/wp-json\/wp\/v2\/users\/1775"}],"replies":[{"embeddable":true,"href":"https:\/\/portal.pi.gov.br\/piauiprev\/wp-json\/wp\/v2\/comments?post=1827"}],"version-history":[{"count":3,"href":"https:\/\/portal.pi.gov.br\/piauiprev\/wp-json\/wp\/v2\/posts\/1827\/revisions"}],"predecessor-version":[{"id":1834,"href":"https:\/\/portal.pi.gov.br\/piauiprev\/wp-json\/wp\/v2\/posts\/1827\/revisions\/1834"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/portal.pi.gov.br\/piauiprev\/wp-json\/wp\/v2\/media\/1832"}],"wp:attachment":[{"href":"https:\/\/portal.pi.gov.br\/piauiprev\/wp-json\/wp\/v2\/media?parent=1827"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/portal.pi.gov.br\/piauiprev\/wp-json\/wp\/v2\/categories?post=1827"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/portal.pi.gov.br\/piauiprev\/wp-json\/wp\/v2\/tags?post=1827"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}