{"id":1732,"date":"2024-12-18T13:34:08","date_gmt":"2024-12-18T16:34:08","guid":{"rendered":"https:\/\/portal.pi.gov.br\/sesapi\/?p=1732"},"modified":"2024-12-18T13:34:09","modified_gmt":"2024-12-18T16:34:09","slug":"ouvidoria-setorial-da-sesapi-e-ouvidoria-geral-do-sus-no-piaui-sao-premiadas-no-ii-concurso-de-boas-praticas-em-ouvidoria-publica","status":"publish","type":"post","link":"https:\/\/portal.pi.gov.br\/sesapi\/2024\/12\/18\/ouvidoria-setorial-da-sesapi-e-ouvidoria-geral-do-sus-no-piaui-sao-premiadas-no-ii-concurso-de-boas-praticas-em-ouvidoria-publica\/","title":{"rendered":"Ouvidoria Setorial da Sesapi e Ouvidoria Geral do SUS no Piau\u00ed s\u00e3o premiadas no II Concurso de Boas Pr\u00e1ticas em Ouvidoria P\u00fablica"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p>A Ouvidoria Setorial da Secretaria de Estado da Sa\u00fade (Sesapi) e a Ouvidoria Geral do SUS no Piau\u00ed foram premiadas nesta quarta-feira (18) no II Concurso de Boas Pr\u00e1ticas em Ouvidoria P\u00fablica, promovido pela Ouvidoria-Geral do Estado. A Ouvidoria Geral do SUS alcan\u00e7ou o primeiro lugar na categoria 2, enquanto a Ouvidoria Setorial da Sesapi conquistou a segunda coloca\u00e7\u00e3o na categoria 1. As categorias foram definidas de acordo com o n\u00famero de manifesta\u00e7\u00f5es recebidas pelas ouvidorias ao longo de 2024.<\/p>\n\n\n\n<p>A premia\u00e7\u00e3o avaliou 28 ouvidorias setoriais integrantes da Rede de Ouvidoria do Estado do Piau\u00ed, com o objetivo de identificar e reconhecer pr\u00e1ticas inovadoras e eficazes, incentivando a melhoria cont\u00ednua dos servi\u00e7os p\u00fablicos prestados \u00e0 popula\u00e7\u00e3o.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"576\" src=\"https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/ed4cb65f-0ab3-4048-8873-6adb3a839641-1024x576.jpg\" alt=\"\" class=\"wp-image-1735\" srcset=\"https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/ed4cb65f-0ab3-4048-8873-6adb3a839641-1024x576.jpg 1024w, https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/ed4cb65f-0ab3-4048-8873-6adb3a839641-300x169.jpg 300w, https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/ed4cb65f-0ab3-4048-8873-6adb3a839641-768x432.jpg 768w, https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/ed4cb65f-0ab3-4048-8873-6adb3a839641-420x236.jpg 420w, https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/ed4cb65f-0ab3-4048-8873-6adb3a839641-540x304.jpg 540w, https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/ed4cb65f-0ab3-4048-8873-6adb3a839641-780x439.jpg 780w, https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/ed4cb65f-0ab3-4048-8873-6adb3a839641-1536x864.jpg 1536w, https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/ed4cb65f-0ab3-4048-8873-6adb3a839641-2048x1152.jpg 2048w, https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/ed4cb65f-0ab3-4048-8873-6adb3a839641-947x533.jpg 947w, https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/ed4cb65f-0ab3-4048-8873-6adb3a839641-624x351.jpg 624w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>\u201c\u00c9 gratificante receber essa premia\u00e7\u00e3o. Precisamos agradecer a todos que utilizaram os servi\u00e7os da ouvidoria \u2014 pacientes, usu\u00e1rios e servidores \u2014 que entenderam a import\u00e2ncia desse canal para melhorar os servi\u00e7os de sa\u00fade oferecidos \u00e0 popula\u00e7\u00e3o\u201d, destacou Dihna Miranda, ouvidora setorial da Sesapi.<\/p>\n\n\n\n<p>Claudia Graciano, ouvidora geral do SUS no Piau\u00ed, celebrou o reconhecimento: \u201cConseguimos triplicar o n\u00famero de atendimentos realizados em rela\u00e7\u00e3o a tr\u00eas anos atr\u00e1s. Receber essa premia\u00e7\u00e3o demonstra os resultados positivos que estamos alcan\u00e7ando com nosso trabalho.\u201d<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"576\" src=\"https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/b7428820-2b11-4db4-b453-5607023dfed9-1024x576.jpg\" alt=\"\" class=\"wp-image-1733\" srcset=\"https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/b7428820-2b11-4db4-b453-5607023dfed9-1024x576.jpg 1024w, https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/b7428820-2b11-4db4-b453-5607023dfed9-300x169.jpg 300w, https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/b7428820-2b11-4db4-b453-5607023dfed9-768x432.jpg 768w, https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/b7428820-2b11-4db4-b453-5607023dfed9-420x236.jpg 420w, https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/b7428820-2b11-4db4-b453-5607023dfed9-540x304.jpg 540w, https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/b7428820-2b11-4db4-b453-5607023dfed9-780x439.jpg 780w, https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/b7428820-2b11-4db4-b453-5607023dfed9-1536x864.jpg 1536w, https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/b7428820-2b11-4db4-b453-5607023dfed9-2048x1152.jpg 2048w, https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/b7428820-2b11-4db4-b453-5607023dfed9-947x533.jpg 947w, https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/b7428820-2b11-4db4-b453-5607023dfed9-624x351.jpg 624w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>O ouvidor-geral do Estado, Raimundo Dutra, ressaltou o valor da premia\u00e7\u00e3o como um marco para a valoriza\u00e7\u00e3o das ouvidorias setoriais e da participa\u00e7\u00e3o cidad\u00e3. \u201cA premia\u00e7\u00e3o simboliza o compromisso da Ouvidoria-Geral em promover a excel\u00eancia no atendimento ao cidad\u00e3o. \u00c9 um momento de celebrar o empenho das ouvidorias, refor\u00e7ando a import\u00e2ncia de iniciativas que aproximam a gest\u00e3o p\u00fablica da sociedade\u201d, afirmou.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A Ouvidoria Setorial da Secretaria de Estado da Sa\u00fade (Sesapi) e a Ouvidoria Geral do SUS no Piau\u00ed foram premiadas nesta quarta-feira (18) no II Concurso de Boas Pr\u00e1ticas em [&hellip;]<\/p>\n","protected":false},"author":1815,"featured_media":1734,"comment_status":"closed","ping_status":"closed","sticky":true,"template":"","format":"standard","meta":[],"categories":[30],"tags":[],"featured_image_urls":{"full":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/dc59e84c-029e-4108-9ca1-2d426ffb5c2a-scaled.jpg",2560,1440,false],"thumbnail":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/dc59e84c-029e-4108-9ca1-2d426ffb5c2a-150x150.jpg",150,150,true],"medium":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/dc59e84c-029e-4108-9ca1-2d426ffb5c2a-300x169.jpg",300,169,true],"medium_large":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/dc59e84c-029e-4108-9ca1-2d426ffb5c2a-768x432.jpg",768,432,true],"large":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/dc59e84c-029e-4108-9ca1-2d426ffb5c2a-1024x576.jpg",887,499,true],"sgg-420":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/dc59e84c-029e-4108-9ca1-2d426ffb5c2a-420x236.jpg",420,236,true],"sgg-540":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/dc59e84c-029e-4108-9ca1-2d426ffb5c2a-540x304.jpg",540,304,true],"sgg-780":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/dc59e84c-029e-4108-9ca1-2d426ffb5c2a-780x439.jpg",780,439,true],"1536x1536":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/dc59e84c-029e-4108-9ca1-2d426ffb5c2a-1536x864.jpg",1536,864,true],"2048x2048":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/dc59e84c-029e-4108-9ca1-2d426ffb5c2a-2048x1152.jpg",2048,1152,true],"homepage-slider":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/dc59e84c-029e-4108-9ca1-2d426ffb5c2a-1270x500.jpg",1270,500,true],"homepage-slider-small":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/dc59e84c-029e-4108-9ca1-2d426ffb5c2a-947x500.jpg",947,500,true],"page-top":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/dc59e84c-029e-4108-9ca1-2d426ffb5c2a-947x533.jpg",947,533,true],"page-small":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/dc59e84c-029e-4108-9ca1-2d426ffb5c2a-624x351.jpg",624,351,true],"loop-main":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/dc59e84c-029e-4108-9ca1-2d426ffb5c2a-365x240.jpg",365,240,true],"thumb-gallery-widget":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/dc59e84c-029e-4108-9ca1-2d426ffb5c2a-84x56.jpg",84,56,true]},"post_excerpt_stackable":"<p>A Ouvidoria Setorial da Secretaria de Estado da Sa\u00fade (Sesapi) e a Ouvidoria Geral do SUS no Piau\u00ed foram premiadas nesta quarta-feira (18) no II Concurso de Boas Pr\u00e1ticas em Ouvidoria P\u00fablica, promovido pela Ouvidoria-Geral do Estado. A Ouvidoria Geral do SUS alcan\u00e7ou o primeiro lugar na categoria 2, enquanto a Ouvidoria Setorial da Sesapi conquistou a segunda coloca\u00e7\u00e3o na categoria 1. As categorias foram definidas de acordo com o n\u00famero de manifesta\u00e7\u00f5es recebidas pelas ouvidorias ao longo de 2024. A premia\u00e7\u00e3o avaliou 28 ouvidorias setoriais integrantes da Rede de Ouvidoria do Estado do Piau\u00ed, com o objetivo de identificar&hellip;<\/p>\n","category_list":"<a href=\"https:\/\/portal.pi.gov.br\/sesapi\/category\/noticias\/\" rel=\"category tag\">Not\u00edcias<\/a>","author_info":{"name":"joaomarcelo","url":"https:\/\/portal.pi.gov.br\/sesapi\/author\/joaomarcelo\/"},"comments_num":"0 coment\u00e1rio","featured_image_urls_v2":{"full":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/dc59e84c-029e-4108-9ca1-2d426ffb5c2a-scaled.jpg",2560,1440,false],"thumbnail":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/dc59e84c-029e-4108-9ca1-2d426ffb5c2a-150x150.jpg",150,150,true],"medium":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/dc59e84c-029e-4108-9ca1-2d426ffb5c2a-300x169.jpg",300,169,true],"medium_large":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/dc59e84c-029e-4108-9ca1-2d426ffb5c2a-768x432.jpg",768,432,true],"large":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/dc59e84c-029e-4108-9ca1-2d426ffb5c2a-1024x576.jpg",887,499,true],"sgg-420":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/dc59e84c-029e-4108-9ca1-2d426ffb5c2a-420x236.jpg",420,236,true],"sgg-540":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/dc59e84c-029e-4108-9ca1-2d426ffb5c2a-540x304.jpg",540,304,true],"sgg-780":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/dc59e84c-029e-4108-9ca1-2d426ffb5c2a-780x439.jpg",780,439,true],"1536x1536":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/dc59e84c-029e-4108-9ca1-2d426ffb5c2a-1536x864.jpg",1536,864,true],"2048x2048":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/dc59e84c-029e-4108-9ca1-2d426ffb5c2a-2048x1152.jpg",2048,1152,true],"homepage-slider":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/dc59e84c-029e-4108-9ca1-2d426ffb5c2a-1270x500.jpg",1270,500,true],"homepage-slider-small":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/dc59e84c-029e-4108-9ca1-2d426ffb5c2a-947x500.jpg",947,500,true],"page-top":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/dc59e84c-029e-4108-9ca1-2d426ffb5c2a-947x533.jpg",947,533,true],"page-small":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/dc59e84c-029e-4108-9ca1-2d426ffb5c2a-624x351.jpg",624,351,true],"loop-main":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/dc59e84c-029e-4108-9ca1-2d426ffb5c2a-365x240.jpg",365,240,true],"thumb-gallery-widget":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/dc59e84c-029e-4108-9ca1-2d426ffb5c2a-84x56.jpg",84,56,true]},"post_excerpt_stackable_v2":"<p>A Ouvidoria Setorial da Secretaria de Estado da Sa\u00fade (Sesapi) e a Ouvidoria Geral do SUS no Piau\u00ed foram premiadas nesta quarta-feira (18) no II Concurso de Boas Pr\u00e1ticas em Ouvidoria P\u00fablica, promovido pela Ouvidoria-Geral do Estado. A Ouvidoria Geral do SUS alcan\u00e7ou o primeiro lugar na categoria 2, enquanto a Ouvidoria Setorial da Sesapi conquistou a segunda coloca\u00e7\u00e3o na categoria 1. As categorias foram definidas de acordo com o n\u00famero de manifesta\u00e7\u00f5es recebidas pelas ouvidorias ao longo de 2024. A premia\u00e7\u00e3o avaliou 28 ouvidorias setoriais integrantes da Rede de Ouvidoria do Estado do Piau\u00ed, com o objetivo de identificar&hellip;<\/p>\n","category_list_v2":"<a href=\"https:\/\/portal.pi.gov.br\/sesapi\/category\/noticias\/\" rel=\"category tag\">Not\u00edcias<\/a>","author_info_v2":{"name":"joaomarcelo","url":"https:\/\/portal.pi.gov.br\/sesapi\/author\/joaomarcelo\/"},"comments_num_v2":"0 coment\u00e1rio","jetpack_featured_media_url":"https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2024\/12\/dc59e84c-029e-4108-9ca1-2d426ffb5c2a-scaled.jpg","_links":{"self":[{"href":"https:\/\/portal.pi.gov.br\/sesapi\/wp-json\/wp\/v2\/posts\/1732"}],"collection":[{"href":"https:\/\/portal.pi.gov.br\/sesapi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/portal.pi.gov.br\/sesapi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/portal.pi.gov.br\/sesapi\/wp-json\/wp\/v2\/users\/1815"}],"replies":[{"embeddable":true,"href":"https:\/\/portal.pi.gov.br\/sesapi\/wp-json\/wp\/v2\/comments?post=1732"}],"version-history":[{"count":1,"href":"https:\/\/portal.pi.gov.br\/sesapi\/wp-json\/wp\/v2\/posts\/1732\/revisions"}],"predecessor-version":[{"id":1736,"href":"https:\/\/portal.pi.gov.br\/sesapi\/wp-json\/wp\/v2\/posts\/1732\/revisions\/1736"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/portal.pi.gov.br\/sesapi\/wp-json\/wp\/v2\/media\/1734"}],"wp:attachment":[{"href":"https:\/\/portal.pi.gov.br\/sesapi\/wp-json\/wp\/v2\/media?parent=1732"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/portal.pi.gov.br\/sesapi\/wp-json\/wp\/v2\/categories?post=1732"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/portal.pi.gov.br\/sesapi\/wp-json\/wp\/v2\/tags?post=1732"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}