{"id":2344,"date":"2025-02-01T08:35:51","date_gmt":"2025-02-01T11:35:51","guid":{"rendered":"https:\/\/portal.pi.gov.br\/sesapi\/?p=2344"},"modified":"2025-02-03T14:08:42","modified_gmt":"2025-02-03T17:08:42","slug":"ouvidorias-da-rede-estadual-de-saude-registraram-24-019-manifestacoes-em-2024","status":"publish","type":"post","link":"https:\/\/portal.pi.gov.br\/sesapi\/2025\/02\/01\/ouvidorias-da-rede-estadual-de-saude-registraram-24-019-manifestacoes-em-2024\/","title":{"rendered":"Ouvidorias da rede estadual de sa\u00fade registraram 24.019 manifesta\u00e7\u00f5es em 2024"},"content":{"rendered":"\n

<\/p>\n\n\n\n

O segundo relat\u00f3rio semestral da Ouvidoria Sesapi mostra que no segundo semestre de 2024 o servi\u00e7o atingiu a marca de 14.983 mil manifesta\u00e7\u00f5es recebidas, superando os n\u00fameros registrados de janeiro a junho do mesmo ano, quando foram feitos 9.036 atendimentos. Ainda de acordo com o relat\u00f3rio, a rede de ouvidoria da sa\u00fade estadual passou a contar com 17 ouvidorias funcionando nos hospitais da rede estadual de sa\u00fade.<\/p>\n\n\n\n

Claudia Graciano, ouvidora geral do SUS no estado, fala que os n\u00fameros apontam uma melhoria na qualidade do servi\u00e7o de ouvidoria, dando mais confian\u00e7a para que a popula\u00e7\u00e3o se utilize do mesmo.<\/p>\n\n\n\n

\"Reuni\u00e3o<\/figure>\n\n\n\n

<\/p>\n\n\n\n

“Os n\u00fameros atingidos mostram que hoje somos uma ouvidoria ativa seja recebendo o contato pelos meios de comunica\u00e7\u00e3o ou indo fazer o trabalho junto aos leitos. \u00c9 importante refor\u00e7ar ainda que \u00e9 atrav\u00e9s das manifesta\u00e7\u00f5es recebidas nas nossas ouvidorias que a Sesapi pode trabalhar para melhorar ainda mais a realidade da sa\u00fade do Piau\u00ed”, fala Claudia Graciano.<\/p>\n\n\n\n

\"Reuni\u00e3o<\/figure>\n\n\n\n

<\/p>\n\n\n\n

Dihna Miranda, ouvidora setorial e coordenadora da Rede de Ouvidorias da SESAPI, destaca que todas as demandas s\u00e3o tratadas de forma igualit\u00e1ria, garantido o sigilo e a confiabilidade das informa\u00e7\u00f5es. Al\u00e9m disso, a resolutividade das manifesta\u00e7\u00f5es, \u00e9 uma prioridade, sendo que 94% das manifesta\u00e7\u00f5es de 2024 foram resolvidas com a interven\u00e7\u00e3o das ouvidorias.<\/p>\n\n\n\n

“Quando temos uma equipe equilibrada, comprometida, atuante, ativa e que se coloca no lugar dos usu\u00e1rios e dos servidores, tudo flui para a efic\u00e1cia. Agrade\u00e7o o empenho de todas as nossas ouvidorias do estado”, disse Dihna Miranda<\/p>\n\n\n\n

\"Reuni\u00e3o<\/figure>\n","protected":false},"excerpt":{"rendered":"

O segundo relat\u00f3rio semestral da Ouvidoria Sesapi mostra que no segundo semestre de 2024 o servi\u00e7o atingiu a marca de 14.983 mil manifesta\u00e7\u00f5es recebidas, superando os n\u00fameros registrados de janeiro […]<\/p>\n","protected":false},"author":1815,"featured_media":2348,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[30],"tags":[82,85,83],"featured_image_urls":{"full":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2025\/02\/WhatsApp-Image-2025-02-01-at-08.27.25-scaled.jpeg",2560,1440,false],"thumbnail":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2025\/02\/WhatsApp-Image-2025-02-01-at-08.27.25-150x150.jpeg",150,150,true],"medium":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2025\/02\/WhatsApp-Image-2025-02-01-at-08.27.25-300x169.jpeg",300,169,true],"medium_large":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2025\/02\/WhatsApp-Image-2025-02-01-at-08.27.25-768x432.jpeg",768,432,true],"large":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2025\/02\/WhatsApp-Image-2025-02-01-at-08.27.25-1024x576.jpeg",887,499,true],"sgg-420":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2025\/02\/WhatsApp-Image-2025-02-01-at-08.27.25-420x236.jpeg",420,236,true],"sgg-540":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2025\/02\/WhatsApp-Image-2025-02-01-at-08.27.25-540x304.jpeg",540,304,true],"sgg-780":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2025\/02\/WhatsApp-Image-2025-02-01-at-08.27.25-780x439.jpeg",780,439,true],"1536x1536":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2025\/02\/WhatsApp-Image-2025-02-01-at-08.27.25-1536x864.jpeg",1536,864,true],"2048x2048":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2025\/02\/WhatsApp-Image-2025-02-01-at-08.27.25-2048x1152.jpeg",2048,1152,true],"homepage-slider":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2025\/02\/WhatsApp-Image-2025-02-01-at-08.27.25-1270x500.jpeg",1270,500,true],"homepage-slider-small":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2025\/02\/WhatsApp-Image-2025-02-01-at-08.27.25-947x500.jpeg",947,500,true],"page-top":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2025\/02\/WhatsApp-Image-2025-02-01-at-08.27.25-947x533.jpeg",947,533,true],"page-small":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2025\/02\/WhatsApp-Image-2025-02-01-at-08.27.25-624x351.jpeg",624,351,true],"loop-main":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2025\/02\/WhatsApp-Image-2025-02-01-at-08.27.25-365x240.jpeg",365,240,true],"thumb-gallery-widget":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2025\/02\/WhatsApp-Image-2025-02-01-at-08.27.25-84x56.jpeg",84,56,true]},"post_excerpt_stackable":"

O segundo relat\u00f3rio semestral da Ouvidoria Sesapi mostra que no segundo semestre de 2024 o servi\u00e7o atingiu a marca de 14.983 mil manifesta\u00e7\u00f5es recebidas, superando os n\u00fameros registrados de janeiro a junho do mesmo ano, quando foram feitos 9.036 atendimentos. Ainda de acordo com o relat\u00f3rio, a rede de ouvidoria da sa\u00fade estadual passou a contar com 17 ouvidorias funcionando nos hospitais da rede estadual de sa\u00fade. Claudia Graciano, ouvidora geral do SUS no estado, fala que os n\u00fameros apontam uma melhoria na qualidade do servi\u00e7o de ouvidoria, dando mais confian\u00e7a para que a popula\u00e7\u00e3o se utilize do mesmo. “Os…<\/p>\n","category_list":"Not\u00edcias<\/a>","author_info":{"name":"joaomarcelo","url":"https:\/\/portal.pi.gov.br\/sesapi\/author\/joaomarcelo\/"},"comments_num":"0 coment\u00e1rio","featured_image_urls_v2":{"full":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2025\/02\/WhatsApp-Image-2025-02-01-at-08.27.25-scaled.jpeg",2560,1440,false],"thumbnail":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2025\/02\/WhatsApp-Image-2025-02-01-at-08.27.25-150x150.jpeg",150,150,true],"medium":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2025\/02\/WhatsApp-Image-2025-02-01-at-08.27.25-300x169.jpeg",300,169,true],"medium_large":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2025\/02\/WhatsApp-Image-2025-02-01-at-08.27.25-768x432.jpeg",768,432,true],"large":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2025\/02\/WhatsApp-Image-2025-02-01-at-08.27.25-1024x576.jpeg",887,499,true],"sgg-420":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2025\/02\/WhatsApp-Image-2025-02-01-at-08.27.25-420x236.jpeg",420,236,true],"sgg-540":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2025\/02\/WhatsApp-Image-2025-02-01-at-08.27.25-540x304.jpeg",540,304,true],"sgg-780":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2025\/02\/WhatsApp-Image-2025-02-01-at-08.27.25-780x439.jpeg",780,439,true],"1536x1536":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2025\/02\/WhatsApp-Image-2025-02-01-at-08.27.25-1536x864.jpeg",1536,864,true],"2048x2048":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2025\/02\/WhatsApp-Image-2025-02-01-at-08.27.25-2048x1152.jpeg",2048,1152,true],"homepage-slider":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2025\/02\/WhatsApp-Image-2025-02-01-at-08.27.25-1270x500.jpeg",1270,500,true],"homepage-slider-small":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2025\/02\/WhatsApp-Image-2025-02-01-at-08.27.25-947x500.jpeg",947,500,true],"page-top":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2025\/02\/WhatsApp-Image-2025-02-01-at-08.27.25-947x533.jpeg",947,533,true],"page-small":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2025\/02\/WhatsApp-Image-2025-02-01-at-08.27.25-624x351.jpeg",624,351,true],"loop-main":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2025\/02\/WhatsApp-Image-2025-02-01-at-08.27.25-365x240.jpeg",365,240,true],"thumb-gallery-widget":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2025\/02\/WhatsApp-Image-2025-02-01-at-08.27.25-84x56.jpeg",84,56,true]},"post_excerpt_stackable_v2":"

O segundo relat\u00f3rio semestral da Ouvidoria Sesapi mostra que no segundo semestre de 2024 o servi\u00e7o atingiu a marca de 14.983 mil manifesta\u00e7\u00f5es recebidas, superando os n\u00fameros registrados de janeiro a junho do mesmo ano, quando foram feitos 9.036 atendimentos. Ainda de acordo com o relat\u00f3rio, a rede de ouvidoria da sa\u00fade estadual passou a contar com 17 ouvidorias funcionando nos hospitais da rede estadual de sa\u00fade. Claudia Graciano, ouvidora geral do SUS no estado, fala que os n\u00fameros apontam uma melhoria na qualidade do servi\u00e7o de ouvidoria, dando mais confian\u00e7a para que a popula\u00e7\u00e3o se utilize do mesmo. “Os…<\/p>\n","category_list_v2":"Not\u00edcias<\/a>","author_info_v2":{"name":"joaomarcelo","url":"https:\/\/portal.pi.gov.br\/sesapi\/author\/joaomarcelo\/"},"comments_num_v2":"0 coment\u00e1rio","jetpack_featured_media_url":"https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2025\/02\/WhatsApp-Image-2025-02-01-at-08.27.25-scaled.jpeg","_links":{"self":[{"href":"https:\/\/portal.pi.gov.br\/sesapi\/wp-json\/wp\/v2\/posts\/2344"}],"collection":[{"href":"https:\/\/portal.pi.gov.br\/sesapi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/portal.pi.gov.br\/sesapi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/portal.pi.gov.br\/sesapi\/wp-json\/wp\/v2\/users\/1815"}],"replies":[{"embeddable":true,"href":"https:\/\/portal.pi.gov.br\/sesapi\/wp-json\/wp\/v2\/comments?post=2344"}],"version-history":[{"count":1,"href":"https:\/\/portal.pi.gov.br\/sesapi\/wp-json\/wp\/v2\/posts\/2344\/revisions"}],"predecessor-version":[{"id":2349,"href":"https:\/\/portal.pi.gov.br\/sesapi\/wp-json\/wp\/v2\/posts\/2344\/revisions\/2349"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/portal.pi.gov.br\/sesapi\/wp-json\/wp\/v2\/media\/2348"}],"wp:attachment":[{"href":"https:\/\/portal.pi.gov.br\/sesapi\/wp-json\/wp\/v2\/media?parent=2344"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/portal.pi.gov.br\/sesapi\/wp-json\/wp\/v2\/categories?post=2344"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/portal.pi.gov.br\/sesapi\/wp-json\/wp\/v2\/tags?post=2344"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}