{"id":9267,"date":"2026-03-12T07:30:00","date_gmt":"2026-03-12T10:30:00","guid":{"rendered":"https:\/\/portal.pi.gov.br\/sesapi\/?p=9267"},"modified":"2026-03-11T13:34:09","modified_gmt":"2026-03-11T16:34:09","slug":"sesapi-reforca-novo-fluxo-de-confirmacao-de-consultas-pelo-regula-piaui","status":"publish","type":"post","link":"https:\/\/portal.pi.gov.br\/sesapi\/2026\/03\/12\/sesapi-reforca-novo-fluxo-de-confirmacao-de-consultas-pelo-regula-piaui\/","title":{"rendered":"Sesapi refor\u00e7a novo fluxo de confirma\u00e7\u00e3o de consultas pelo Regula Piau\u00ed"},"content":{"rendered":"\n<p>A Secretaria de Estado da Sa\u00fade do Piau\u00ed implantou um novo fluxo de trabalho na Central de Marca\u00e7\u00e3o de Consultas e Exames para refor\u00e7ar a confirma\u00e7\u00e3o de atendimentos agendados pelo sistema Regula Piau\u00ed. A iniciativa ocorre aos s\u00e1bados, quando uma equipe exclusiva entra em contato com pacientes que tiveram consultas ou exames marcados automaticamente pela plataforma de regula\u00e7\u00e3o do estado.<\/p>\n\n\n\n<p>O servi\u00e7o funciona das 8h \u00e0s 18h e tem como objetivo confirmar os agendamentos realizados pelo sistema, especialmente para pacientes de Teresina. Muitas dessas marca\u00e7\u00f5es aparecem na aba de \u201cagendados autom\u00e1ticos\u201d da plataforma, mas parte dos usu\u00e1rios enfrenta dificuldades para acessar o site, visualizar ou imprimir o comprovante da consulta.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"682\" src=\"https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55-1024x682.jpeg\" alt=\"\" class=\"wp-image-9031\" srcset=\"https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55-1024x682.jpeg 1024w, https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55-300x200.jpeg 300w, https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55-768x512.jpeg 768w, https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55-420x280.jpeg 420w, https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55-540x360.jpeg 540w, https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55-780x520.jpeg 780w, https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55-947x631.jpeg 947w, https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55-624x416.jpeg 624w, https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55-84x56.jpeg 84w, https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55.jpeg 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Sesapi<\/figcaption><\/figure>\n\n\n\n<p>Segundo Jo\u00e3o Victor Barboza, diretor da Unidade de Controle, Avalia\u00e7\u00e3o, Regula\u00e7\u00e3o e Auditoria (DUCARA), a estrat\u00e9gia fortalece a comunica\u00e7\u00e3o com os pacientes e evita faltas. \u201cCriamos esse fluxo aos s\u00e1bados para garantir que os usu\u00e1rios que aguardam na fila do sistema possam confirmar seus atendimentos. Quando o paciente atende \u00e0 liga\u00e7\u00e3o, conseguimos orient\u00e1-lo sobre data, hor\u00e1rio e local da consulta\u201d, explicou.<\/p>\n\n\n\n<p>As liga\u00e7\u00f5es da Central de Marca\u00e7\u00e3o s\u00e3o realizadas pelo n\u00famero (86) 2227-1150. A Sesapi alerta que muitos pacientes acabam n\u00e3o atendendo por desconhecer o contato, o que pode comprometer a confirma\u00e7\u00e3o do agendamento realizado pelo sistema de regula\u00e7\u00e3o.<\/p>\n\n\n\n<p>\u201c\u00c9 fundamental que quem aguarda consulta pelo Regula Piau\u00ed atenda a essas liga\u00e7\u00f5es. Esse contato existe justamente para confirmar o agendamento e garantir que o paciente n\u00e3o perca o atendimento\u201d, refor\u00e7ou Jo\u00e3o Victor.<\/p>\n\n\n\n<p>A popula\u00e7\u00e3o tamb\u00e9m pode salvar o n\u00famero (86) 2222-7152, WhatsApp oficial da central, para tirar d\u00favidas, atualizar cadastro e obter orienta\u00e7\u00f5es sobre marca\u00e7\u00f5es.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A Secretaria de Estado da Sa\u00fade do Piau\u00ed implantou um novo fluxo de trabalho na Central de Marca\u00e7\u00e3o de Consultas e Exames para refor\u00e7ar a confirma\u00e7\u00e3o de atendimentos agendados pelo [&hellip;]<\/p>\n","protected":false},"author":1823,"featured_media":9031,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[30],"tags":[142,43,36,85],"featured_image_urls":{"full":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55.jpeg",1280,853,false],"thumbnail":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55-150x150.jpeg",150,150,true],"medium":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55-300x200.jpeg",300,200,true],"medium_large":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55-768x512.jpeg",768,512,true],"large":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55-1024x682.jpeg",887,591,true],"sgg-420":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55-420x280.jpeg",420,280,true],"sgg-540":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55-540x360.jpeg",540,360,true],"sgg-780":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55-780x520.jpeg",780,520,true],"1536x1536":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55.jpeg",1280,853,false],"2048x2048":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55.jpeg",1280,853,false],"homepage-slider":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55-1270x500.jpeg",1270,500,true],"homepage-slider-small":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55-947x500.jpeg",947,500,true],"page-top":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55-947x631.jpeg",947,631,true],"page-small":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55-624x416.jpeg",624,416,true],"loop-main":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55-365x240.jpeg",365,240,true],"thumb-gallery-widget":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55-84x56.jpeg",84,56,true]},"post_excerpt_stackable":"<p>A Secretaria de Estado da Sa\u00fade do Piau\u00ed implantou um novo fluxo de trabalho na Central de Marca\u00e7\u00e3o de Consultas e Exames para refor\u00e7ar a confirma\u00e7\u00e3o de atendimentos agendados pelo sistema Regula Piau\u00ed. A iniciativa ocorre aos s\u00e1bados, quando uma equipe exclusiva entra em contato com pacientes que tiveram consultas ou exames marcados automaticamente pela plataforma de regula\u00e7\u00e3o do estado. O servi\u00e7o funciona das 8h \u00e0s 18h e tem como objetivo confirmar os agendamentos realizados pelo sistema, especialmente para pacientes de Teresina. Muitas dessas marca\u00e7\u00f5es aparecem na aba de \u201cagendados autom\u00e1ticos\u201d da plataforma, mas parte dos usu\u00e1rios enfrenta dificuldades para&hellip;<\/p>\n","category_list":"<a href=\"https:\/\/portal.pi.gov.br\/sesapi\/category\/noticias\/\" rel=\"category tag\">Not\u00edcias<\/a>","author_info":{"name":"renatodias","url":"https:\/\/portal.pi.gov.br\/sesapi\/author\/renatodias\/"},"comments_num":"0 coment\u00e1rio","featured_image_urls_v2":{"full":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55.jpeg",1280,853,false],"thumbnail":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55-150x150.jpeg",150,150,true],"medium":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55-300x200.jpeg",300,200,true],"medium_large":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55-768x512.jpeg",768,512,true],"large":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55-1024x682.jpeg",887,591,true],"sgg-420":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55-420x280.jpeg",420,280,true],"sgg-540":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55-540x360.jpeg",540,360,true],"sgg-780":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55-780x520.jpeg",780,520,true],"1536x1536":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55.jpeg",1280,853,false],"2048x2048":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55.jpeg",1280,853,false],"homepage-slider":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55-1270x500.jpeg",1270,500,true],"homepage-slider-small":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55-947x500.jpeg",947,500,true],"page-top":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55-947x631.jpeg",947,631,true],"page-small":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55-624x416.jpeg",624,416,true],"loop-main":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55-365x240.jpeg",365,240,true],"thumb-gallery-widget":["https:\/\/portal.pi.gov.br\/sesapi\/wp-content\/uploads\/sites\/101\/2026\/02\/WhatsApp-Image-2026-02-20-at-13.00.55-84x56.jpeg",84,56,true]},"post_excerpt_stackable_v2":"<p>A Secretaria de Estado da Sa\u00fade do Piau\u00ed implantou um novo fluxo de trabalho na Central de Marca\u00e7\u00e3o de Consultas e Exames para refor\u00e7ar a confirma\u00e7\u00e3o de atendimentos agendados pelo sistema Regula Piau\u00ed. 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